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<div class=Section1>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>I have got RT3.7.1 and RTFM-2.2.0RC5 running
but I get the following error on trying to install RT-IR-2.3.3 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>Any ideas?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>Thanks in advance<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>Mark<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Can't
locate object method "callback" via package
"HTML::Mason::Request::ApacheHandler" at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76.<br>
<b>context:</b> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>...</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>72:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>A
=> { html => $m->scomp('/Elements/CreateTicket') },</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>73:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>B
=> { html => $m->scomp('/RTIR/Elements/SimpleSearch') },</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>74:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>};</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>75:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>76:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:red'>$m->callback( toptabs => $toptabs, topactions =>
$topactions, %ARGS );</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>77:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>78:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'></%INIT></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>79:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><%ARGS></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>80:</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>$current_toptab
=> undef</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>...</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td>
</tr>
</table>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>code
stack:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>/opt/rt3/share/html/RTIR/Elements/Tabs:76<br>
/opt/rt3/share/html/RTIR/index.html:26<br>
/opt/rt3/share/html/autohandler:279</span><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB>Raw Error :-<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Can't
locate object method "callback" via package
"HTML::Mason::Request::ApacheHandler" at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Trace
begun at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Exceptions.pm line 129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Exceptions::rethrow_exception('Can\'t
locate object method "callback" via package
"HTML::Mason::Request::ApacheHandler" at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76.^J') called at
/opt/rt3/share/html/RTIR/Elements/Tabs line 76<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Commands::__ANON__('Title',
'RT for Incident Response', 'actions', 'HASH(0xaf8b578)', 'current_toptab',
'RTIR/index.html') called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xaf352b4)',
'Title', 'RT for Incident Response', 'actions', 'HASH(0xaf8b578)',
'current_toptab', 'RTIR/index.html') called at
/usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1256<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::comp(undef,
undef, 'Title', 'RT for Incident Response', 'actions', 'HASH(0xaf8b578)',
'current_toptab', 'RTIR/index.html') called at
/opt/rt3/share/html/RTIR/index.html line 26<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Commands::__ANON__
at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xab384f0)')
called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1256<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::comp(undef,
undef) called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 915<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xaf88810)')
called at /opt/rt3/share/html/autohandler line 279<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Commands::__ANON__
at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Component.pm line 135<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xab661d8)')
called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1251<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 1250<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::comp(undef,
undef, undef) called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm
line 460<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 460<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 412<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xaf88810)')
called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
168<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xaf88810)')
called at /usr/local/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
826<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0xa35ff64)',
'Apache=SCALAR(0xa29b11c)') called at /opt/rt3/bin/webmux.pl line 123<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /opt/rt3/bin/webmux.pl line 123<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>RT::Mason::handler('Apache=SCALAR(0xa29b11c)')
called at /dev/null line 0<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>eval
{...} at /dev/null line 0<o:p></o:p></span></p>
<p class=MsoNormal><i><span lang=EN-GB><o:p> </o:p></span></i></p>
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