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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I hope someone can assist with this. I am running RTIR M3 top
of RT 3.7.26, apache2, and Postgre SQL 8.3 on Hardy Ubuntu on. None of my forms
(i.e., incident reports, incidents, etc.) have a field for entering the IP
address. The field name for IP address is on the form but not the actual field.
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am a new user and not very fluent with RT or Linux, but I
did dig around the custom fields and relevant html files to find a reference
for editing but I can’t seem to find it.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Has anyone else out there had this problem?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Sanitra S. Angram<o:p></o:p></p>
<p class=MsoNormal>Manager, Incident Response<o:p></o:p></p>
<p class=MsoNormal>Enterprise Information Security Office<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Hilton Hotels
Corporation<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>3180 Players Lane<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Memphis, Tennessee
38125Office: (901) 748.7968<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Secure Fax: (901)
748.7820<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>Cell: (901)
604.7810<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:gray'>sanitra.angram@hilton.com</span><span
style='font-size:10.0pt;font-family:"Bell MT","serif";color:gray'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#C00000'>Notice of Confidentiality: This message and any attachments may
contain confidential and privileged information. If it has been sent to you in
error, please reply to advise the sender of the error and then immediately
delete this message. Thank you.</span></b><b><span style='color:#C00000'><o:p></o:p></span></b></p>
<p class=MsoNormal><o:p> </o:p></p>
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