Even if there was some way to stop RTIR from expanding and storing ranges when creating the ticket that would be fine since there's really no need for the range data to be maintained for us. If anyone knows of a way to do this or where this is done so I can kludge something together that would be awesome. I find it difficult to trace how things are done when the MTA calls the URL using the API.<br>
<br><div class="gmail_quote">On Wed, Oct 7, 2009 at 1:34 AM, Ruslan Zakirov <span dir="ltr"><<a href="mailto:ruslan.zakirov@gmail.com">ruslan.zakirov@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hello Landon,<br>
<br>
I don't think it's supported out of the box. However it can be improved.<br>
<div><div></div><div class="h5"><br>
On Wed, Oct 7, 2009 at 1:48 AM, Landon Stewart <<a href="mailto:lstewart@superb.net">lstewart@superb.net</a>> wrote:<br>
> When using "Lookup IP" how do I not get hits from CIDR ranges? Some<br>
> incident reports included CIDR ranges when they include our own whois<br>
> information for an IP address. I'd like to not see tickets that are not<br>
> directly related to the IP address for the ticket I'm looking at when I do a<br>
> search to see if other tickets about that IP address are received. In other<br>
> words I'd like to limit the search to exact matches only. Can I change the<br>
> "$type" in the GET to something other than "ip" to make lookuptype not<br>
> search inside ranges that match the one IP?<br>
><br>
> --<br>
> Landon Stewart <<a href="mailto:LStewart@SUPERB.NET">LStewart@SUPERB.NET</a>><br>
> SuperbHosting.Net by Superb Internet Corp.<br>
> Toll Free: 888-354-6128 x 4199 (US/Canada)<br>
> Web hosting and more "Ahead of the Rest": <a href="http://www.superbhosting.net" target="_blank">http://www.superbhosting.net</a><br>
><br>
</div></div>> _______________________________________________<br>
> Rtir mailing list<br>
> <a href="mailto:Rtir@lists.bestpractical.com">Rtir@lists.bestpractical.com</a><br>
> <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir</a><br>
<font color="#888888"><br>
<br>
--<br>
Best regards, Ruslan.<br>
</font></blockquote></div><br><br clear="all"><br>-- <br>Landon Stewart <<a href="mailto:LStewart@SUPERB.NET">LStewart@SUPERB.NET</a>><br>SuperbHosting.Net by Superb Internet Corp.<br>Toll Free: 888-354-6128 x 4199 (US/Canada)<br>
Web hosting and more "Ahead of the Rest": <a href="http://www.superbhosting.net">http://www.superbhosting.net</a><br>