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<p class=MsoNormal>Hello,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have installed Request Tracker 3.8 on Ubuntu 9.04 server.
I have configured and customize everything according to my requirement. Now I
would like to configure one more thing that “Create new ticket from an
email”<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am using Kerio mail server for POP3 and SMTP. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can you please tell me what would be procedure to configure
RT to “Create new ticket from an email”?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>With regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Vikas Shah<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Gateway Technolabs Pvt. Ltd.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Skype: vshah_gateway<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>MSN: <a
href="mailto:vikas.shah@gatewaytechnolabs.com">vikas.shah@gatewaytechnolabs.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Office: +91-(79)- 30076639<o:p></o:p></span></p>
<p class=MsoNormal><u><span lang=EN-IN style='color:#1F497D'>___________________________________________________________________________________________________________________</span></u><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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