<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">What version of RT and RTIR are you using??? In case you are using RT 3.8.8 and RT-IR 2.4.3, you should read the mail from Jesse Vincent sent on 18th May 2010, with subject "<span class="Apple-style-span" style="font-size: 12px; font-weight: bold; "> RTIR 2.4 and RT 3.8.8 - incompatibility alert".</span><div><br></div><div>Where you will find a patch for this issue.</div><div><br></div><div>Cheers,</div><div>Carlos</div><div><div><div><span class="Apple-style-span" style="font-size: 12px; "></span><b><br></b><div><div>El 02/06/2010, a las 06:26, Harindra Atapattu escribió:</div><br class="Apple-interchange-newline"><blockquote type="cite">
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Hi,<br>
<br>
I get this error when I try to view incidents RTIR->Incidents<br>
<br>
Can't use string ("") as a subroutine ref while "strict refs" in use at /opt/rt3/local/plugins/RT-IR/html/Callbacks/RTIR/Elements/RT__Ticket/ColumnMap/Once line 16.<br>
<br>
<br>
This is a new RTIR install on Centos 5.5<br>
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<br>
<br>
Thanks in advance <br>
<br>
<br>
Harindra Atapattu
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<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>--<br>Carlos Fuentes Bermejo <<a href="mailto:carlos.fuentes@rediris.es">carlos.fuentes@rediris.es</a>><br>Security Specialist - IRIS-CERT <br>RedIRIS/Red.es<br>Tel: 91 212 76 20/25 Ext: 5583<br><a href="http://www.rediris.es">www.rediris.es</a> - <a href="http://www.rediris.es/cert">http://www.rediris.es/cert</a><br>PGP key: <a href="http://www.rediris.es/keyserver">http://www.rediris.es/keyserver</a></div></span>
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