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<div class="moz-cite-prefix">On 01/23/2014 10:39 PM, Brian Hardy
wrote:<br>
</div>
<blockquote
cite="mid:CAO0c7YM74DQf6Au1C0YX54rAFm7yHG5qfT__CFpP18XQiV+OBA@mail.gmail.com"
type="cite">
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<div dir="ltr">I've installed RT (successfully) and when I
installed RTIR and added Set(@Plugins, 'RT::IR') and restart
apache2, I get the following error and I can not figure out what
to do.
<div><br>
</div>
<div>
# service apache2 reload</div>
<div>Syntax error on line 19 of /etc/apache2/sites-enabled/rt:</div>
<div>Can't locate RT:IR.pm in @INC (@INC contains:
/opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /etc/perl
/usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2
/usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14
/usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2)
at /opt/rt4/sbin/../lib/RT.pm line 732.\n</div>
<div>Action 'configtest' failed.</div>
<div>The Apache error log may have more information.</div>
<div> ...fail!</div>
<div>#</div>
<div><br>
</div>
<div>Here is my apache file</div>
<div><br>
</div>
<div>
<div><VirtualHost <a moz-do-not-send="true"
href="http://192.168.1.200:80">192.168.1.200:80</a>></div>
<div> ### Optional apache logs for RT</div>
<div> # ErrorLog /opt/rt4/var/log/apache2.error</div>
<div> # TransferLog /opt/rt4/var/log/apache2.access</div>
<div> # LogLevel debug</div>
<div><br>
</div>
<div> AddDefaultCharset UTF-8</div>
<div><br>
</div>
<div> DocumentRoot "/opt/rt4/share/html"</div>
<div> <Location /></div>
<div> Order allow,deny</div>
<div> Allow from all</div>
<div><br>
</div>
<div> SetHandler modperl</div>
<div> PerlResponseHandler Plack::Handler::Apache2</div>
<div> PerlSetVar psgi_app /opt/rt4/sbin/rt-server</div>
<div> </Location></div>
<div> <Perl></div>
<div> use Plack::Handler::Apache2; #Line 19</div>
<div>
Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");</div>
<div> </Perl></div>
<div>
</VirtualHost></div>
</div>
<div><br>
</div>
<div>Thanks,</div>
<div><br>
</div>
<div>Brian</div>
<div><br>
</div>
</div>
</blockquote>
You're using RT 4.2? They don't have an RT::IR for 4.2 yet.<br>
RT::IR 3.0 is for RT 4.0.x, RT::IR 3.2 will be for RT 4.2.x.<br>
We're patiently waiting as well.<br>
<br>
Jeff Voskamp<br>
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