<html><head></head><body data-blackberry-caret-color="#00a8df" style="background-color: rgb(255, 255, 255); line-height: initial;"><div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);"><span style="font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(38, 38, 38); line-height: initial;">Greetings, I would really appreciate your help, I am using Debian 7 with RT 4.2.3. </span></div><div id="_originalContent" style=""><div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">I installed RT IR 3.0.0</div><div style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">But can't activate the extension. </div><div style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">I tried with:</div><div style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">Set (<a>@Plugins</a>, 'RT::IR');</div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">Set (<a href="invoke://1,default:0,eyJ1cmkiOiJ0d2l0dGVyOmNvbm5lY3Q6QFBsdWdpbnMiLCJkYXRhIjoiUUZCc2RXZHBibk1BIn0=">@Plugins</a>, (RT::IR));</div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">Set (<a href="invoke://1,default:0,eyJ1cmkiOiJ0d2l0dGVyOmNvbm5lY3Q6QFBsdWdpbnMiLCJkYXRhIjoiUUZCc2RXZHBibk1BIn0=">@Plugins</a>, (qw(RT::IR)));</div><div style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">Note:</div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">"In Rtir readme, the required packages section specifies RT 4.0.14 or later <span style="line-height: initial;"> "</span></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></div><div style="font-family: Calibri, 'Slate Pro', sans-serif;">Thank you very much for any reply.<br></div></div><div><span style="font-family: Calibri, 'Slate Pro', sans-serif;"><br></span><span style="font-family: Calibri, 'Slate Pro', sans-serif;"> </span></div><div><br>Enviado desde BlackBerry</div>
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