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<p class="MsoNormal">As the subject states; could someone assist with the proper call to retrieve the “referred to by” tickets in a message template in RT 4.2.6?
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks! <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-CA">Robert Moerman, CISSP<o:p></o:p></span></p>
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