[Bps-public-commit] r9394 - RT-Extension-SLA/lib/RT/Extension
sunnavy at bestpractical.com
sunnavy at bestpractical.com
Mon Oct 22 13:44:48 EDT 2007
Author: sunnavy
Date: Mon Oct 22 13:44:47 2007
New Revision: 9394
Modified:
RT-Extension-SLA/lib/RT/Extension/SLA.pm
Log:
doc fix
Modified: RT-Extension-SLA/lib/RT/Extension/SLA.pm
==============================================================================
--- RT-Extension-SLA/lib/RT/Extension/SLA.pm (original)
+++ RT-Extension-SLA/lib/RT/Extension/SLA.pm Mon Oct 22 13:44:47 2007
@@ -15,7 +15,7 @@
* several agreement levels
* options:
** InHoursDefault - default service level ticket created during business hours, but only if level hasn't been set
-** OutOfHoursDefault - default service level ticket created during business hours, but only if level hasn't been set
+** OutOfHoursDefault - default service level ticket created out of business hours, but only if level hasn't been set
** Levels - each level has definition of agreements for Response and Resolve
*** If you set a requirement for response then we set due date on create or as soon as user replies to some a in the feature, so due date means deadline for reply, as soon as somebody who is not a requestor replies we unset due
*** if you set a requirement for resolve then we set due date on create to a point in the feature, so due date defines deadline for ticket resolving
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