[Bps-public-commit] RT-Extension-MandatoryOnTransition branch, support-coreroles-and-customroles, created. 0.17-5-gaa9d73c
Craig Kaiser
craig at bestpractical.com
Mon Feb 11 16:46:57 EST 2019
The branch, support-coreroles-and-customroles has been created
at aa9d73c31f72b13a9f2fefb8e315a35769060af0 (commit)
- Log -----------------------------------------------------------------
commit 961c14867d2d1c0bbc3d3caf62a568ffe852363a
Author: Craig Kaiser <craig at bestpractical.com>
Date: Fri Jan 4 11:11:15 2019 -0500
Support customroles for mandatoryontransition conditions
Use the syntax 'CustomRole.MyRole' to set mandatory conditions for
customrole values.
diff --git a/README b/README
index ad7e034..10ec6f6 100644
--- a/README
+++ b/README
@@ -96,7 +96,7 @@ CONFIGURATION
Set( %MandatoryOnTransition,
'QueueName' => {
- 'from -> to' => [ 'BasicField', 'CF.MyField', ],
+ 'from -> to' => [ 'BasicField', 'CF.MyField', 'CustomRole.MyRole' ],
},
);
@@ -115,7 +115,8 @@ CONFIGURATION
Set( %MandatoryOnTransition,
Helpdesk => {
- '* -> resolved' => ['TimeWorked', 'CF.Resolution'],
+ '* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
+ 'CustomRole.Analyst' => {transition => '* -> open', group => 'Engineering'},
},
'*' => {
'* -> resolved' => ['CF.Category'],
diff --git a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
index b00e7d7..0984f53 100644
--- a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
+++ b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
@@ -2,11 +2,11 @@
$Ticket
</%args>
<%init>
-my ($core, $cfs) = RT::Extension::MandatoryOnTransition->RequiredFields(
+my ($core, $cfs, $roles) = RT::Extension::MandatoryOnTransition->RequiredFields(
Ticket => $Ticket,
To => $ARGS{'Status'} || $ARGS{'DefaultStatus'},
);
-return unless @$cfs;
+return unless @$cfs or @$roles;
my $comp = '/Elements/EditCustomFields';
my %obj_args = ( Object => $Ticket );
@@ -17,11 +17,42 @@ if (!$m->comp_exists('/Elements/EditCustomFields')) {
%obj_args = ( TicketObj => $Ticket );
}
+my @roles;
+foreach my $role (@{$roles}) {
+ if ( $role =~ s/^CustomRole\.//i ) {
+ my $role_object = RT::CustomRole->new($session{CurrentUser});
+ my ($ret, $msg) = $role_object->Load($role);
+
+ RT::Logger->error($msg) unless $ret;
+ push @roles, $role_object if $ret;
+ }
+}
</%init>
%# 'Named' is handled by this extension in the MassageCustomFields callback
-<& $comp,
- %ARGS,
- %obj_args,
- InTable => 1,
- Named => $cfs,
- &>
+% if ( @$cfs ) {
+ <& $comp,
+ %ARGS,
+ %obj_args,
+ InTable => 1,
+ Named => $cfs,
+ &>
+% }
+% if ( @$roles ) {
+% my $count = 0;
+% foreach my $role (@roles) {
+<input type='hidden' name="WatcherTypeEmail<% $count %>" value=<% $role->Name %>></input>
+ <tr>
+ <td class="label"><% $role->Name %>:</td>
+ <td class="entry">
+ <& /Elements/EmailInput,
+ Name => 'RT::CustomRole-' . $role->Id,
+ Autocomplete => 1,
+ AutocompleteNobody => 1,
+ AutocompleteReturn => "Name",
+ Size => 20,
+ &>
+ </td>
+ </tr>
+% $count++;
+% }
+% }
diff --git a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate
index 171893f..91be5c0 100644
--- a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate
+++ b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate
@@ -16,4 +16,11 @@ if (@$errors_ref) {
$$skip_update = 1;
push @$results, @$errors_ref;
}
+
+# Allow mandatory roles to be set on update page
+foreach my $key (keys %{$ARGSRef}) {
+ if ( $key =~ /^WatcherAddressEmail(\d*)$/ && not $ARGSRef->{$key} ) {
+ $ARGSRef->{"WatcherTypeEmail$1"} = undef;
+ }
+}
</%init>
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index d238c18..5bbd864 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -127,7 +127,7 @@ config option. This option takes the generic form of:
Set( %MandatoryOnTransition,
'QueueName' => {
- 'from -> to' => [ 'BasicField', 'CF.MyField', ],
+ 'from -> to' => [ 'BasicField', 'CF.MyField', 'CustomRole.MyRole' ],
},
);
@@ -146,7 +146,8 @@ Category selection before resolving tickets in every other queue.
Set( %MandatoryOnTransition,
Helpdesk => {
- '* -> resolved' => ['TimeWorked', 'CF.Resolution'],
+ '* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
+ 'CustomRole.Analyst' => {transition => '* -> open', group => 'Engineering'},
},
'*' => {
'* -> resolved' => ['CF.Category'],
@@ -323,7 +324,7 @@ sub RequiredFields {
my %config = ();
%config = $self->Config($args{Queue});
- return ([], []) unless %config;
+ return ([], [], []) unless %config;
$to ||= '';
$from ||= '';
@@ -340,6 +341,8 @@ sub RequiredFields {
my @core = grep { !/^CF\./i && $core_supported{$_} } @$required;
my @cfs = map { /^CF\.(.+)$/i; $1; }
grep { /^CF\./i } @$required;
+ my @roles = map { /^(:?[CustomRole\.]?.+)$/i; $1; }
+ grep { /^CustomRole\./i } @$required;
# Pull out any must_be or must_not_be rules
my %cf_must_values = ();
@@ -359,7 +362,8 @@ sub RequiredFields {
}
}
}
- return (\@core, \@cfs, \%cf_must_values);
+
+ return (\@core, \@cfs, \@roles, \%cf_must_values);
}
=head3 CheckMandatoryFields
@@ -426,15 +430,14 @@ sub CheckMandatoryFields {
return \@errors;
}
- my ($core, $cfs, $must_values) = $self->RequiredFields(
+ my ($core, $cfs, $roles, $must_values) = $self->RequiredFields(
Ticket => $args{'Ticket'},
Queue => $args{'Queue'} ? $args{'Queue'}->Name : undef,
From => $args{'From'},
To => $args{'To'},
NewQueue => $$ARGSRef{'Queue'},
);
-
- return \@errors unless @$core or @$cfs;
+ return \@errors unless @$core or @$cfs or @$roles;
my $transition = ($args{'From'} ||'') ne ($args{'To'} || '') ? 'Status' : 'Queue';
@@ -500,6 +503,51 @@ sub CheckMandatoryFields {
$label, $CurrentUser->loc($transition), $CurrentUser->loc($field_label{$transition}));
}
+ if (@$roles) {
+ foreach my $role (@$roles) {
+ my ( $role_values, $owner_value );
+ my ( $role_arg, $role_full ) = ( $role, $role );
+
+ if ( $role =~ s/^CustomRole\.//i ) {
+ my $role_object = RT::CustomRole->new( $args{Ticket}->CurrentUser );
+
+ my ( $ret, $msg ) = $role_object->Load($role);
+ push @errors, $CurrentUser->loc("Failed to load custom role $role: $msg") unless $ret;
+ next unless $role_object->Id;
+
+ $role_arg = 'RT::CustomRole-' . $role_object->Id;
+
+ $role_values = $args{Ticket}->RoleGroup( $role_object->GroupType );
+ push @errors, $CurrentUser->loc("Could not load current user") unless $role_values;
+ }
+
+ my @role_values;
+ # Use this to keep track of input fields that use a count increment
+ # example: WatcherAddressEmail1 or WatcherAddressEmail2
+ my @row_input_num = grep $role_arg eq $ARGSRef->{$_}, keys %{$ARGSRef};
+ map { push @role_values, $ARGSRef->{$_} if $ARGSRef->{$_} } grep /$role_arg/, keys %{$ARGSRef};
+
+ # Grab our arguments for current role
+ if (@row_input_num) {
+ map { push @role_values, $ARGSRef->{"WatcherAddressEmail$_"}
+ if $ARGSRef->{"WatcherAddressEmail$_"}
+ }
+ map { $_ =~ /^WatcherTypeEmail(\d*)$/; $1 } @row_input_num;
+ }
+ my @temp_array = $role_values->MemberEmailAddresses;
+ push @role_values, @temp_array if scalar @temp_array;
+
+ if ( $args{'To'} && ( not scalar @role_values ) ) {
+ push @errors, $CurrentUser->loc("[_1] is required when changing [_2] to [_3]",
+ $role,
+ $CurrentUser->loc($transition),
+ $CurrentUser->loc( $args{'To'} )
+ );
+ next;
+ }
+ }
+ }
+
return \@errors unless @$cfs;
if ( not $CFs ){
commit ae1c71d7fb0c0dc5fa76d2e59127d124662147c0
Author: Craig Kaiser <craig at bestpractical.com>
Date: Wed Jan 23 15:47:31 2019 -0500
Support all core role fields as mandatory on transition fields
Support the core RT roles Requestor, AdminCc, Owner and Cc along with
customroles. Moved the existing Owner code into the roles code block as
it make more sense to be there.
diff --git a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
index 0984f53..edc69aa 100644
--- a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
+++ b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
@@ -25,6 +25,12 @@ foreach my $role (@{$roles}) {
RT::Logger->error($msg) unless $ret;
push @roles, $role_object if $ret;
+ } else {
+ my $role_group = RT::Group->new($session{CurrentUser});
+ my ($ret, $msg) = $role_group->LoadRoleGroup(Object => $Ticket, Name => $role);
+
+ RT::Logger->error($msg) unless $ret;
+ push @roles, $role_group if $ret;
}
}
</%init>
@@ -40,12 +46,13 @@ foreach my $role (@{$roles}) {
% if ( @$roles ) {
% my $count = 0;
% foreach my $role (@roles) {
+% next if $role->Name eq 'Owner';
<input type='hidden' name="WatcherTypeEmail<% $count %>" value=<% $role->Name %>></input>
<tr>
<td class="label"><% $role->Name %>:</td>
<td class="entry">
<& /Elements/EmailInput,
- Name => 'RT::CustomRole-' . $role->Id,
+ Name => grep ($role->Name eq $_, qw/Requestor AdminCc Cc/) ? "WatcherAddressEmail$count" : 'RT::CustomRole-' . $role->Id,
Autocomplete => 1,
AutocompleteNobody => 1,
AutocompleteReturn => "Name",
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index 5bbd864..0e02f90 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -258,18 +258,16 @@ pair to %CORE_FOR_UPDATE and/or %CORE_FOR_CREATE.
=cut
-our @CORE_SUPPORTED = qw(Content TimeWorked TimeTaken Owner);
-our @CORE_TICKET = qw(TimeWorked Owner);
+our @CORE_SUPPORTED = qw(Content TimeWorked TimeTaken);
+our @CORE_TICKET = qw(TimeWorked);
our %CORE_FOR_UPDATE = (
TimeWorked => 'UpdateTimeWorked',
TimeTaken => 'UpdateTimeWorked',
Content => 'UpdateContent',
- Owner => 'Owner',
);
our %CORE_FOR_CREATE = (
TimeWorked => 'TimeWorked',
Content => 'Content',
- Owner => 'Owner',
);
=head2 Methods
@@ -342,7 +340,7 @@ sub RequiredFields {
my @cfs = map { /^CF\.(.+)$/i; $1; }
grep { /^CF\./i } @$required;
my @roles = map { /^(:?[CustomRole\.]?.+)$/i; $1; }
- grep { /^CustomRole\./i } @$required;
+ grep { /^CustomRole\.|^AdminCc|^Cc|^Requestor|^Owner/i } @$required;
# Pull out any must_be or must_not_be rules
my %cf_must_values = ();
@@ -460,36 +458,6 @@ sub CheckMandatoryFields {
: $CORE_FOR_CREATE{$field};
next unless $arg;
- if ($field eq 'Owner') {
- my $value;
-
- # There are 2 Owner fields on Jumbo page, copied the same handling from it.
- if (ref $ARGSRef->{$arg}) {
- foreach my $owner (@{$ARGSRef->{$arg}}) {
- if (defined($owner) && $owner =~ /\D/) {
- $value = $owner unless ($args{'Ticket'}->OwnerObj->Name eq $owner);
- }
- elsif (length $owner) {
- $value = $owner unless ($args{'Ticket'}->OwnerObj->id == $owner);
- }
- }
- }
- else {
- $value = $ARGSRef->{$arg};
- }
-
- if (($value || $args{'Ticket'}->$field()) == $RT::Nobody->id) {
- push @errors,
- $CurrentUser->loc(
- "[_1] is required when changing [_2] to [_3]",
- $field,
- $CurrentUser->loc($transition),
- $CurrentUser->loc($field_label{$transition})
- );
- next;
- }
- }
-
next if defined $ARGSRef->{$arg} and length $ARGSRef->{$arg};
# Do we have a value currently?
@@ -519,6 +487,35 @@ sub CheckMandatoryFields {
$role_values = $args{Ticket}->RoleGroup( $role_object->GroupType );
push @errors, $CurrentUser->loc("Could not load current user") unless $role_values;
+ } elsif ( $role eq 'Owner' ) {
+ # There are 2 Owner fields on Jumbo page, copied the same handling from it.
+ if ( ref $ARGSRef->{$role} ) {
+ foreach my $owner ( @{ $ARGSRef->{$role} } ) {
+ if ( defined($owner) && $owner =~ /\D/ ) {
+ $owner_value = $owner unless ( $args{'Ticket'}->OwnerObj->Name eq $owner );
+ }
+ elsif ( length $owner ) {
+ $owner_value = $owner unless ($args{'Ticket'}->OwnerObj->id == $owner );
+ }
+ }
+ }
+ else {
+ $owner_value = $ARGSRef->{$role};
+ }
+ if ( $owner_value ) {
+ my $user = RT::User->new( $args{Ticket}->CurrentUser );
+ $user->Load($owner_value);
+ push @errors, $CurrentUser->loc("Could not load user: $owner_value") unless $user->Id;
+ $role_values = $user->EmailAddress if $user->Id;
+ }
+ }
+ else {
+ $role_values = RT::Group->new( $args{Ticket}->CurrentUser );
+ my ( $ret, $msg ) = $role_values->LoadRoleGroup(
+ Object => $args{Ticket},
+ Name => $role
+ );
+ push @errors, $CurrentUser->loc("Failed to load role $role for ticket: $msg") unless $ret;
}
my @role_values;
@@ -534,8 +531,6 @@ sub CheckMandatoryFields {
}
map { $_ =~ /^WatcherTypeEmail(\d*)$/; $1 } @row_input_num;
}
- my @temp_array = $role_values->MemberEmailAddresses;
- push @role_values, @temp_array if scalar @temp_array;
if ( $args{'To'} && ( not scalar @role_values ) ) {
push @errors, $CurrentUser->loc("[_1] is required when changing [_2] to [_3]",
commit 93767e55c624d879ad4229f0dabf178eeacfa130
Author: Craig Kaiser <craig at bestpractical.com>
Date: Wed Jan 23 15:48:24 2019 -0500
Support requiring a role to be a member of a group
Provide a group key for the role specific key in the
mandatory-on-transition config hash to require at least one
member of the role be a member of at least one of the groups
in the groups array.
diff --git a/README b/README
index 10ec6f6..e5ead70 100644
--- a/README
+++ b/README
@@ -117,6 +117,7 @@ CONFIGURATION
Helpdesk => {
'* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
'CustomRole.Analyst' => {transition => '* -> open', group => 'Engineering'},
+ '* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
},
'*' => {
'* -> resolved' => ['CF.Category'],
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index 0e02f90..5bd6fb5 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -361,7 +361,38 @@ sub RequiredFields {
}
}
- return (\@core, \@cfs, \@roles, \%cf_must_values);
+ my %role_group_values;
+ my $cr = RT::CustomRole->new(RT->SystemUser);
+ foreach my $role (@roles){
+ if ( $role =~ /^CustomRole\.(.*)/ ) {
+ my $role_name = $1;
+ my ($ret, $msg) = $cr->Load($role_name);
+ if ( not $cr and $cr->Id ) {
+ RT::Logger->error("Could not load Custom role $role_name: $msg");
+ @roles = grep/$_ ne $role_name/, at roles;
+ next;
+ } elsif ( not $cr->IsAdded($args{Ticket}->QueueObj->Id) or $cr->Disabled ) {
+ RT::Logger->error("Custom role $role_name is not applied to: " . $args{Ticket}->QueueObj->Name );
+ @roles = grep/$_ ne $role_name/, at roles;
+ next;
+ }
+ }
+ if ( $config{$role} ){
+ my $transition = $config{$role}->{'transition'};
+ unless ( $transition ){
+ RT->Logger->error("No transition defined in group rules for $role");
+ next;
+ }
+
+ if ( $transition eq "$from -> $to"
+ || $transition eq "* -> $to"
+ || $transition eq "$from -> *" ) {
+
+ $role_group_values{$role} = $config{$role};
+ }
+ }
+ }
+ return (\@core, \@cfs, \@roles, \%cf_must_values, \%role_group_values);
}
=head3 CheckMandatoryFields
@@ -428,7 +459,7 @@ sub CheckMandatoryFields {
return \@errors;
}
- my ($core, $cfs, $roles, $must_values) = $self->RequiredFields(
+ my ($core, $cfs, $roles, $must_values, $role_group_values) = $self->RequiredFields(
Ticket => $args{'Ticket'},
Queue => $args{'Queue'} ? $args{'Queue'}->Name : undef,
From => $args{'From'},
@@ -532,7 +563,47 @@ sub CheckMandatoryFields {
map { $_ =~ /^WatcherTypeEmail(\d*)$/; $1 } @row_input_num;
}
- if ( $args{'To'} && ( not scalar @role_values ) ) {
+ # We could end up with a RT::Group option or a single value in the case of Owner
+ if ( ref $role_values eq 'RT::Group' ) {
+ my @temp_array = $role_values->MemberEmailAddresses;
+ push @role_values, @temp_array if scalar @temp_array;
+ }
+ else {
+ push @role_values, $role_values;
+ }
+
+ # Check for mandatory group configuration, supports multiple groups where only
+ # one true case needs to be found.
+ if ( $role_group_values->{$role_full}->{group} ) {
+ my $has_valid_member;
+
+ foreach my $group_name ( @{ $role_group_values->{$role_full}->{group} } ) {
+ next if $has_valid_member;
+ my $group = RT::Group->new( $args{Ticket}->CurrentUser );
+
+ my ( $ret, $msg ) = $group->LoadUserDefinedGroup($group_name);
+ push @errors, $CurrentUser->loc("Failed to load group: '$group_name' $msg") unless $ret;
+ next unless $ret;
+
+ my $user = RT::User->new( $args{Ticket}->CurrentUser );
+ foreach my $member (@role_values) {
+ next unless $member;
+
+ $user->Load($member);
+ $user->LoadByEmail($member) unless $user->Id;
+ RT::Logger->error("Failed to load: $member") unless $user->Id;
+ next unless $user->Id;
+
+ $has_valid_member = $group->HasMemberRecursively( $user->Id );
+ }
+ }
+ my $roles = join( ' or ', @{ $role_group_values->{$role_full}->{group} } );
+ push @errors, $CurrentUser->loc("A member of group $roles is required for role: $role")
+ unless $has_valid_member;
+ next unless $has_valid_member;
+ }
+ if ( $args{'To'} && ( not scalar @role_values or ($role eq 'Owner' and !$owner_value or
+ ( $owner_value && $owner_value == $RT::Nobody->id) ) ) ) {
push @errors, $CurrentUser->loc("[_1] is required when changing [_2] to [_3]",
$role,
$CurrentUser->loc($transition),
commit 36a2c0357ed4bee5393f7421592506df53ca78af
Author: Craig Kaiser <craig at bestpractical.com>
Date: Fri Jan 11 16:59:07 2019 -0500
Create test file for roles
diff --git a/xt/require_owner_for_resolve.t b/xt/require_owner_for_resolve.t
deleted file mode 100644
index 20fd377..0000000
--- a/xt/require_owner_for_resolve.t
+++ /dev/null
@@ -1,122 +0,0 @@
-use strict;
-use warnings;
-
-use RT::Extension::MandatoryOnTransition::Test tests => undef, config => <<CONFIG
-Set( %MandatoryOnTransition,
- '*' => {
- '* -> resolved' => ['Owner',],
- }
- );
-CONFIG
- ;
-
-use_ok('RT::Extension::MandatoryOnTransition');
-
-my ($baseurl, $m) = RT::Test->started_ok();
-
-ok($m->login('root', 'password'), 'logged in');
-$m->get_ok($m->rt_base_url);
-
-my $root = RT::User->new(RT->SystemUser);
-$root->Load('root');
-ok($root->id, 'Loaded root');
-
-diag "Resolve ticket through Update with required Owner";
-{
- my $t = RT::Test->create_ticket(
- Queue => 'General',
- Subject => 'Test Mandatory Owner On Resolve',
- Content => 'Testing',
- );
-
- ok($t->id, 'Created test ticket: ' . $t->id);
-
- $m->goto_ticket($t->id);
-
- $m->follow_link_ok({ text => 'Resolve' }, 'Try to resolve ticket');
- $m->text_contains('Test Mandatory Owner On Resolve');
- $m->submit_form_ok(
- { form_name => 'TicketUpdate',
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_contains('Owner is required when changing Status to resolved');
- $m->submit_form_ok(
- { form_name => 'TicketUpdate',
- button => 'SubmitTicket',
- fields => { Owner => $root->id }
- },
- 'Submit resolve with Owner set'
- );
- $m->text_lacks('Owner is required when changing Status to resolved');
- $m->text_contains('Owner changed from Nobody to root');
- $m->text_contains("Status changed from 'new' to 'resolved'");
-}
-
-diag "Resolve ticket through Basics with required Owner";
-{
- my $t = RT::Test->create_ticket(
- Queue => 'General',
- Subject => 'Test Mandatory Owner On Resolve',
- Content => 'Testing',
- );
- ok($t->id, 'Created ticket to resolve through Modify.html: ' . $t->id);
-
- $m->goto_ticket($t->id);
- $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
- $m->submit_form_ok(
- { form_name => 'TicketModify',
- fields => { Status => 'resolved', },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_contains('Owner is required when changing Status to resolved');
-
- $m->submit_form_ok(
- { form_name => 'TicketModify',
- fields => { Status => 'resolved', Owner => $root->id, },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_lacks('Owner is required when changing Status to resolved');
- $m->text_contains('Owner changed from Nobody to root');
- $m->text_contains("Status changed from 'new' to 'resolved'");
-}
-
-diag "Resolve ticket through Jumbo with required Owner";
-{
- my $t = RT::Test->create_ticket(
- Queue => 'General',
- Subject => 'Test Mandatory Owner On Resolve',
- Content => 'Testing',
- );
- ok($t->id, 'Created ticket to resolve through ModifyAll.html: ' . $t->id);
-
- $m->goto_ticket($t->id);
- $m->follow_link_ok({ text => 'Jumbo' }, 'Get ModifyAll.html of ticket');
- $m->submit_form_ok(
- { form_name => 'TicketModifyAll',
- fields => { Status => 'resolved', },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_contains('Owner is required when changing Status to resolved');
-
- $m->submit_form_ok(
- { form_name => 'TicketModifyAll',
- fields => { Status => 'resolved', Owner => $root->id, },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_lacks('Owner is required when changing Status to resolved');
- $m->text_contains('Owner changed from Nobody to root');
- $m->text_contains("Status changed from 'new' to 'resolved'");
-}
-
-undef $m;
-done_testing;
diff --git a/xt/required_fields.t b/xt/required_fields.t
index 4f2135c..cd1fda7 100644
--- a/xt/required_fields.t
+++ b/xt/required_fields.t
@@ -14,8 +14,8 @@ diag "Test RequiredFields without a ticket";
);
is( $core->[0], 'TimeWorked', 'Got TimeWorked for required core');
- my $must_values;
- ($core, $cf, $must_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
+ my ($must_values, $role, $role_group_values);
+ ($core, $cf, $role, $must_values, $role_group_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
From => "''",
To => 'resolved',
Queue => 'General',
@@ -41,7 +41,7 @@ diag "Test RequiredFields with a ticket";
ok( $t->id, 'Created test ticket: ' . $t->id);
- my ($core, $cf, $must_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
+ my ($core, $cf, $roles, $must_values, $role_group_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
Ticket => $t,
To => 'resolved',
);
diff --git a/xt/roles.t b/xt/roles.t
new file mode 100644
index 0000000..76b6976
--- /dev/null
+++ b/xt/roles.t
@@ -0,0 +1,248 @@
+use strict;
+use warnings;
+
+use RT::Extension::MandatoryOnTransition::Test tests => undef, config => <<CONFIG
+Set( %MandatoryOnTransition,
+ '*' => {
+ '* -> resolved' => ['Owner'],
+ '* -> stalled' => ['AdminCc'],
+ '* -> deleted' => ['CustomRole.vip'],
+ 'AdminCc' => { transition => '* -> stalled', group => ['Admins'] },
+ 'CustomRole.vip' => { transition => '* -> deleted' },
+ }
+ );
+CONFIG
+ ;
+
+use_ok('RT::Extension::MandatoryOnTransition');
+
+my ($baseurl, $m) = RT::Test->started_ok();
+
+ok($m->login('root', 'password'), 'logged in');
+$m->get_ok($m->rt_base_url);
+
+my $root = RT::User->new(RT->SystemUser);
+$root->Load('root');
+ok($root->id, 'Loaded root');
+
+diag "Resolve ticket through Update with required Owner";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+
+ ok($t->id, 'Created test ticket: ' . $t->id);
+
+ $m->goto_ticket($t->id);
+
+ $m->follow_link_ok({ text => 'Resolve' }, 'Try to resolve ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketUpdate',
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_contains('Owner is required when changing Status to resolved');
+ $m->submit_form_ok(
+ { form_name => 'TicketUpdate',
+ button => 'SubmitTicket',
+ fields => { Owner => $root->id }
+ },
+ 'Submit resolve with Owner set'
+ );
+ $m->text_lacks('Owner is required when changing Status to resolved');
+ $m->text_contains('Owner changed from Nobody to root');
+ $m->text_contains("Status changed from 'new' to 'resolved'");
+}
+
+diag "Resolve ticket through Basics with required Owner";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created ticket to resolve through Modify.html: ' . $t->id);
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'resolved', },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_contains('Owner is required when changing Status to resolved');
+
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'resolved', Owner => $root->id, },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_lacks('Owner is required when changing Status to resolved');
+ $m->text_contains('Owner changed from Nobody to root');
+ $m->text_contains("Status changed from 'new' to 'resolved'");
+}
+
+diag "Resolve ticket through Jumbo with required Owner";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created ticket to resolve through ModifyAll.html: ' . $t->id);
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Jumbo' }, 'Get ModifyAll.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModifyAll',
+ fields => { Status => 'resolved', },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_contains('Owner is required when changing Status to resolved');
+
+ $m->submit_form_ok(
+ { form_name => 'TicketModifyAll',
+ fields => { Status => 'resolved', Owner => $root->id, },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_lacks('Owner is required when changing Status to resolved');
+ $m->text_contains('Owner changed from Nobody to root');
+ $m->text_contains("Status changed from 'new' to 'resolved'");
+}
+
+diag "Test core role fields";
+{
+ my $role = qw/AdminCc/;
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created test ticket: ' . $t->id);
+ my ($ret, $msg) = $t->SetStatus('open');
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Submit stalled with no $role member"
+ );
+ $m->text_contains("A member of group Admins is required for role: $role");
+
+ my $role_group = $t->$role;
+ ok $role_group->Id;
+
+ my $root = RT::User->new(RT->SystemUser);
+ $root->Load('root');
+ ok($root->id, 'Loaded root');
+
+ ($ret, $msg) = $role_group->AddMember($root->PrincipalId);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Try to stall ticket with no Admins group created"
+ );
+ $m->text_contains("A member of group Admins is required for role: $role");
+
+ my $group = RT::Group->new(RT->SystemUser);
+ ($ret, $msg) = $group->CreateUserDefinedGroup(Name => 'Admins');
+ ok $ret, "Failed to create Admins group: $msg";
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Try to stall ticket with no $role but not a member of required group"
+ );
+ $m->text_contains("A member of group Admins is required for role: $role");
+
+ ($ret, $msg) = $group->AddMember($root->PrincipalId);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Try to stall ticket with $role and group required"
+ );
+ $m->text_contains("Status changed from 'open' to 'stalled'");
+}
+
+diag "Test custom role mandatory fields";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created test ticket: ' . $t->id);
+ my ($ret, $msg) = $t->SetStatus('open');
+ ok $ret, $msg;
+
+ my $id = $t->id;
+
+ my $customrole = RT::CustomRole->new(RT->SystemUser);
+ ($ret, $msg) = $customrole->Create(Name => 'vip');
+ ok $ret, $msg;
+
+ ($ret, $msg) = $customrole->Load('vip');
+ ok $ret, $msg;
+
+ ($ret, $msg) = $customrole->AddToObject($t->Queue);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'deleted', },
+ button => 'SubmitTicket',
+ },
+ "Submit deleted with no value for required custom role"
+ );
+ $m->text_contains("vip is required when changing Status to deleted");
+
+ ($ret, $msg) = $t->AddWatcher(Type => $customrole->GroupType, Principal => $root->PrincipalObj);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'deleted', },
+ button => 'SubmitTicket',
+ },
+ "Submit deleted with manatory custom role requirements met."
+ );
+ $m->text_contains("Ticket deleted");
+}
+
+undef $m;
+done_testing;
commit aa9d73c31f72b13a9f2fefb8e315a35769060af0
Author: Craig Kaiser <craig at bestpractical.com>
Date: Fri Jan 11 11:37:10 2019 -0500
Update README and Changelog
diff --git a/Changes b/Changes
index 5eb32fc..3f54ca7 100644
--- a/Changes
+++ b/Changes
@@ -1,3 +1,8 @@
+0.17 2019-01-23
+ - Add support for custom roles as a mandatory field
+ - Add support for all RT core roles as a mandatory field
+ - Add support for requiring group membership for roles
+
0.17 2018-10-26
- Add support for Owner as a mandatory field
diff --git a/README b/README
index e5ead70..2d99754 100644
--- a/README
+++ b/README
@@ -36,10 +36,6 @@ DESCRIPTION
TimeTaken
Requires that the Worked field on the update page is non-zero.
- Owner
- Requires that the ticket has a real Owner or the real Owner will be
- set on the update page.
-
A larger set of basic fields may be supported in future releases. If
you'd like to see additional fields added, please email your request to
the bug address at the bottom of this documentation.
@@ -117,7 +113,6 @@ CONFIGURATION
Helpdesk => {
'* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
'CustomRole.Analyst' => {transition => '* -> open', group => 'Engineering'},
- '* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
},
'*' => {
'* -> resolved' => ['CF.Category'],
@@ -127,6 +122,26 @@ CONFIGURATION
The transition syntax is similar to that found in RT's Lifecycles. See
perldoc /opt/rt4/etc/RT_Config.pm.
+ Requiring role values
+ You can require any core or custom role on a RT::Ticket object, below is
+ an example of requiring a custom role "customer" be set on transition
+ from open and the owner also be set for the ticket on transition from a
+ status of open.
+
+ Set( %MandatoryOnTransition, 'General' => { '*' =>
+ ['CustomRole.customer', 'Owner'] 'CustomRole.customer' => { transition
+ => 'open -> *' }, 'Owner' => { transition => 'open -> *' }, }, );
+
+ Role Membership in a Group
+ Roles can require the members of the role to also be a member of a group
+ before satisfying to mandatory condition. Below we require that the
+ Owner role be set and that the member it is set to is a member of the
+ group 'SupportReps' or 'Admins'.
+
+ Set( %MandatoryOnTransition, 'General' => { 'open -> *' => ['Owner'],
+ 'Owner' => { transition => 'open -> *', group => ['SupportReps',
+ 'Admins'] } } );
+
Restrictions on Queue Transitions
The default behavior for MandatoryOnTransition operates on status
transitions, so a change from new to open or from open to resolved. It
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index 5bd6fb5..8a566da 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -50,11 +50,6 @@ field on the update page.
Requires that the Worked field on the update page is non-zero.
-=item Owner
-
-Requires that the ticket has a real Owner or the real Owner will be set on
-the update page.
-
=back
A larger set of basic fields may be supported in future releases. If you'd
@@ -157,6 +152,34 @@ Category selection before resolving tickets in every other queue.
The transition syntax is similar to that found in RT's Lifecycles. See
C<perldoc /opt/rt4/etc/RT_Config.pm>.
+=head2 Requiring role values
+
+You can require any core or custom role on a RT::Ticket object, below is an
+example of requiring a custom role "customer" be set on transition from open
+and the owner also be set for the ticket on transition from a status of open.
+
+Set( %MandatoryOnTransition,
+ 'General' => {
+ '*' => ['CustomRole.customer', 'Owner']
+ 'CustomRole.customer' => { transition => 'open -> *' },
+ 'Owner' => { transition => 'open -> *' },
+ },
+);
+
+=head2 Role Membership in a Group
+
+Roles can require the members of the role to also be a member of a group
+before satisfying to mandatory condition. Below we require that the Owner
+role be set and that the member it is set to is a member of the group
+'SupportReps' or 'Admins'.
+
+Set( %MandatoryOnTransition,
+ 'General' => {
+ 'open -> *' => ['Owner'],
+ 'Owner' => { transition => 'open -> *', group => ['SupportReps', 'Admins'] }
+ }
+);
+
=head2 Restrictions on Queue Transitions
The default behavior for C<MandatoryOnTransition> operates on status transitions,
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