[Bps-public-commit] rt-extension-rest2 branch, allow-update-of-ticket-status-on-correspond, created. 1.09-8-g22e5f7a
Dianne Skoll
dianne at bestpractical.com
Tue Dec 15 08:38:15 EST 2020
The branch, allow-update-of-ticket-status-on-correspond has been created
at 22e5f7a038cd8df941ccd47fa6550c6a0ae8f103 (commit)
- Log -----------------------------------------------------------------
commit f71193245366e9ee130bef8d0becbae2bd2e7c5c
Author: Dianne Skoll <dianne at bestpractical.com>
Date: Mon Dec 7 14:08:56 2020 -0500
Add ability to update status at the same time as posting a comment or reply
To change the status, post the reply or comment using application/json
data and include a "Status" element with the new desired status.
diff --git a/lib/RT/Extension/REST2/Resource/Message.pm b/lib/RT/Extension/REST2/Resource/Message.pm
index 9b05b00..654cd8a 100644
--- a/lib/RT/Extension/REST2/Resource/Message.pm
+++ b/lib/RT/Extension/REST2/Resource/Message.pm
@@ -152,7 +152,14 @@ sub add_message {
push @results, update_custom_fields($self->record, $args{CustomFields});
push @results, $self->_update_txn_custom_fields( $TransObj, $args{TxnCustomFields} || $args{TransactionCustomFields} );
+ # Set ticket status if we were passed a "Status":"foo" argument
+ if ($args{Status}) {
+ my ($ok, $msg) = $self->record->SetStatus($args{Status});
+ push(@results, $msg);
+ }
+
$self->created_transaction($TransObj);
+
$self->response->body(JSON::to_json(\@results, { pretty => 1 }));
return 1;
commit de4eee5d6fd62ec50afc454e6e8338296d752876
Author: Dianne Skoll <dianne at bestpractical.com>
Date: Tue Dec 15 08:32:17 2020 -0500
Document the "Status" member for posting a comment or reply to a ticket.
diff --git a/lib/RT/Extension/REST2.pm b/lib/RT/Extension/REST2.pm
index ec7faa3..e11acfb 100644
--- a/lib/RT/Extension/REST2.pm
+++ b/lib/RT/Extension/REST2.pm
@@ -269,6 +269,12 @@ below).
The time, in minutes, you've taken to work on your response/comment, optional.
+=item C<Status>
+
+The new status (for example, "open", "rejected", etc.) to set the
+ticket to. The Status value must be a valid status based on the
+lifecycle of the ticket's current queue.
+
=back
=head3 Add Attachments
commit 22e5f7a038cd8df941ccd47fa6550c6a0ae8f103
Author: Dianne Skoll <dianne at bestpractical.com>
Date: Mon Dec 7 14:13:20 2020 -0500
Add unit test for changing ticket status on comment / reply.
diff --git a/xt/tickets.t b/xt/tickets.t
index 3324f69..6c651d0 100644
--- a/xt/tickets.t
+++ b/xt/tickets.t
@@ -467,6 +467,90 @@ my ($ticket_url, $ticket_id);
is($content->{ContentType}, 'text/html');
}
+# Ticket Reply, changing status
+{
+ my $res = $mech->get($ticket_url,
+ 'Authorization' => $auth,
+ );
+ is($res->code, 200);
+ my $content = $mech->json_response;
+
+ my ($hypermedia) = grep { $_->{ref} eq 'correspond' } @{ $content->{_hyperlinks} };
+ ok($hypermedia, 'got correspond hypermedia');
+ like($hypermedia->{_url}, qr[$rest_base_path/ticket/$ticket_id/correspond$]);
+
+ $res = $mech->post($mech->url_for_hypermedia('correspond'),
+ 'Authorization' => $auth,
+ 'Content-Type' => 'application/json',
+ 'Content' => '{"Subject":"I am a-changing the status!","ContentType":"text/plain","Content":"Foo","Status":"rejected"}',
+ );
+ is($res->code, 201);
+
+ cmp_deeply($mech->json_response, [re(qr/Correspondence added|Message recorded/), "Status changed from 'open' to 'rejected'"]);
+
+ like($res->header('Location'), qr{$rest_base_path/transaction/\d+$});
+ $res = $mech->get($res->header('Location'),
+ 'Authorization' => $auth,
+ );
+ is($res->code, 200);
+ $content = $mech->json_response;
+ is($content->{Type}, 'Correspond');
+ is($content->{TimeTaken}, 0);
+ is($content->{Object}{type}, 'ticket');
+ is($content->{Object}{id}, $ticket_id);
+
+ $res = $mech->get($mech->url_for_hypermedia('attachment'),
+ 'Authorization' => $auth,
+ );
+ is($res->code, 200);
+ $content = $mech->json_response;
+ is($content->{Content}, 'Foo'),
+ is($content->{ContentType}, 'text/plain');
+
+ # Check that ticket status was updated
+ $res = $mech->get($ticket_url,
+ 'Authorization' => $auth,
+ );
+ is($res->code, 200);
+ $content = $mech->json_response;
+ is($content->{Status}, 'rejected', "Ticket status really was changed");
+
+ # Try an invalid status
+ $res = $mech->post($mech->url_for_hypermedia('correspond'),
+ 'Authorization' => $auth,
+ 'Content-Type' => 'application/json',
+ 'Content' => '{"Subject":"I am a-changing the status!","ContentType":"text/plain","Content":"Foo","Status":"bahaha-youre-so-funny"}',
+ );
+ is($res->code, 201);
+
+ cmp_deeply($mech->json_response, [re(qr/Correspondence added|Message recorded/), "Status 'bahaha-youre-so-funny' isn't a valid status for this ticket."]);
+
+ $res = $mech->get($ticket_url,
+ 'Authorization' => $auth,
+ );
+ is($res->code, 200);
+ $content = $mech->json_response;
+ is($content->{Status}, 'open', "Ticket status really was not changed to illegal value");
+
+ # Comment and change status
+ $res = $mech->post($mech->url_for_hypermedia('comment'),
+ 'Authorization' => $auth,
+ 'Content-Type' => 'application/json',
+ 'Content' => '{"Subject":"I am a-changing the status in a comment!","ContentType":"text/plain","Content":"Foo","Status":"rejected"}',
+ );
+ is($res->code, 201);
+
+ cmp_deeply($mech->json_response, ['Comments added', "Status changed from 'open' to 'rejected'"]);
+
+ $res = $mech->get($ticket_url,
+ 'Authorization' => $auth,
+ );
+ is($res->code, 200);
+ $content = $mech->json_response;
+ is($content->{Status}, 'rejected', "Ticket status really was changed during a comment");
+
+}
+
# Ticket Sorted Search
{
my $ticket2 = RT::Ticket->new($RT::SystemUser);
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