[Bps-public-commit] rt-extension-helpdesk branch, master, updated. 960cbf4f3b8cb92dc9b50da64c8df1b92b1b2883

[Jim Brandt]

The branch, master has been updated
       via  960cbf4f3b8cb92dc9b50da64c8df1b92b1b2883 (commit)
      from  1e2668595c027224d963e638588f065430af77af (commit)

Summary of changes:
 Changes                      | 2 +-
 MANIFEST                     | 1 +
 README                       | 9 ++++++---
 lib/RT/Extension/HelpDesk.pm | 6 +++++-
 4 files changed, 13 insertions(+), 5 deletions(-)

- Log -----------------------------------------------------------------
commit 960cbf4f3b8cb92dc9b50da64c8df1b92b1b2883
Author: Jim Brandt <jbrandt at bestpractical.com>
Date:   Tue Mar 30 13:38:00 2021 -0400

    Prep initial release

diff --git a/Changes b/Changes
index ec98338..4f10ed3 100644
--- a/Changes
+++ b/Changes
@@ -1,4 +1,4 @@
 Revision history for RT-Extension-HelpDesk
 
-0.01 [Release Date]
+0.01 2021-03-30
  - Initial version
diff --git a/MANIFEST b/MANIFEST
index 31d4c7d..e558e2c 100644
--- a/MANIFEST
+++ b/MANIFEST
@@ -1,4 +1,5 @@
 Changes
+etc/Helpdesk_Config.pm
 etc/initialdata
 etc/Lifeycle_Config.pm
 inc/Module/Install.pm
diff --git a/README b/README
index b336fe1..1f2c052 100644
--- a/README
+++ b/README
@@ -51,6 +51,10 @@ DESCRIPTION
     typical help desk. Once installed, you can then edit the configuration
     to best suit your needs.
 
+    A video is available <https://youtu.be/3Yuqh7zGBJ0> that shows a sample
+    RT with this extension installed and it should give you a good idea what
+    will be added to your RT.
+
   Support Queue
     After installing, you'll see a new queue called Support for tracking all
     of the incoming help desk requests. You can change the name to anything
@@ -76,9 +80,8 @@ DESCRIPTION
 
     Our internal support representatives will need many more rights to work
     on tickets. To make it easy to add and remove access for staff users,
-    this extension creates a "Support Group". Rights are granted to the
-    group, so membership in the group is all a user needs to get those
-    rights.
+    this extension creates Support group. Rights are granted to the group,
+    so membership in the group is all a user needs to get those rights.
 
   Support Lifecycle
     RT allows you to create and configure custom workflows for each queue in
diff --git a/lib/RT/Extension/HelpDesk.pm b/lib/RT/Extension/HelpDesk.pm
index 40ae69b..08573db 100644
--- a/lib/RT/Extension/HelpDesk.pm
+++ b/lib/RT/Extension/HelpDesk.pm
@@ -68,6 +68,10 @@ to configure a queue with some sensible default rights configuration
 for a typical help desk. Once installed, you can then edit the
 configuration to best suit your needs.
 
+A L<video is available|https://youtu.be/3Yuqh7zGBJ0> that shows a sample
+RT with this extension installed and it should give you a good idea
+what will be added to your RT.
+
 =head2 Support Queue
 
 After installing, you'll see a new queue called L<Support> for tracking
@@ -102,7 +106,7 @@ the tickets they opened.
 
 Our internal support representatives will need many more rights to
 work on tickets. To make it easy to add and remove access for
-staff users, this extension creates a L<Support Group>. Rights are
+staff users, this extension creates Support group. Rights are
 granted to the group, so membership in the group is all a user needs
 to get those rights.
 

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