[Bps-public-commit] rt-extension-repeatticket branch initial-status-from-lifecycle created. 2.02-1-g415289e

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        at  415289e4ef780b8f91b3ebe49bc78b9aec8910c8 (commit)

- Log -----------------------------------------------------------------
commit 415289e4ef780b8f91b3ebe49bc78b9aec8910c8
Author: Jim Brandt <jbrandt at bestpractical.com>
Date:   Fri Dec 8 13:51:03 2023 -0500

    Allow RT::Ticket::Create to set the correct Status on create
    
    Setting the status to 'new' causes errors when RepeatTicket was
    used on queues with a lifecycle that did not have a new
    status. RT::Ticket::Create will automatically find the correct
    default status for new tickets.

diff --git a/lib/RT/Extension/RepeatTicket.pm b/lib/RT/Extension/RepeatTicket.pm
index 11cd3f6..51496b1 100644
--- a/lib/RT/Extension/RepeatTicket.pm
+++ b/lib/RT/Extension/RepeatTicket.pm
@@ -585,8 +585,6 @@ sub _RepeatTicket {
         $repeat->{"CustomField-$cf_id"} = \@cf_values;
     }
 
-    $repeat->{Status} = 'new';
-
     for ( keys %$repeat ) {
         $args{$_} = $repeat->{$_} if not defined $args{$_};
     }
@@ -610,6 +608,10 @@ sub _RepeatTicket {
       $parser->ParseMIMEEntityFromScalar(
         $top->ContentAsMIME( Children => 1 )->as_string );
 
+    # Status is not set by design. The ticket Create method will
+    # automatically load the correct "DefaultOnCreate" from the lifecycle
+    # of the provided Queue.
+
     my $ticket = RT::Ticket->new( $repeat_ticket->CurrentUser );
     my ($new_id, $new_txn, $new_msg) = $ticket->Create(%args);
 

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