[Bps-public-commit] rt-extension-helpdesk branch fix-default-support-lifecycles-mapping created. 5e19e8e17bfb5afda42d27225b84345c3845b9c3

[BPS Git Server]

This is an automated email from the git hooks/post-receive script. It was
generated because a ref change was pushed to the repository containing
the project "rt-extension-helpdesk".

The branch, fix-default-support-lifecycles-mapping has been created
        at  5e19e8e17bfb5afda42d27225b84345c3845b9c3 (commit)

- Log -----------------------------------------------------------------
commit 5e19e8e17bfb5afda42d27225b84345c3845b9c3
Author: Ronaldo Richieri <ronaldo at bestpractical.com>
Date:   Thu Jun 22 14:08:12 2023 -0300

    Fix default and support lifecycles mapping
    
    Tickets were failling to move between queues because of the missing
    mapping between the default and support lifecycles.

diff --git a/etc/Lifeycle_Config.pm b/etc/Lifeycle_Config.pm
index ec6dd56..0d9f56c 100644
--- a/etc/Lifeycle_Config.pm
+++ b/etc/Lifeycle_Config.pm
@@ -46,10 +46,20 @@ Set(%Lifecycles,
      __maps__ => {
         'default -> support' => {
             'stalled'  => 'waiting for customer',
+            'new'      => 'new',
+            'open'     => 'open',
+            'resolved' => 'resolved',
+            'rejected' => 'rejected',
+            'deleted'  => 'deleted',
         },
         'support -> default' => {
             'waiting for support'  => 'stalled',
-            'waiting for customer' => 'stalled'
+            'waiting for customer' => 'stalled',
+            'new'      => 'new',
+            'open'     => 'open',
+            'resolved' => 'resolved',
+            'rejected' => 'rejected',
+            'deleted'  => 'deleted',
         }
      }
 );

-----------------------------------------------------------------------


hooks/post-receive
-- 
rt-extension-helpdesk