[Bps-public-commit] RT-Extension-QuickCalls branch allow-multiple-custom-quickcall-portlets-via-config updated. 1.03-7-gce6e0f4
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- Log -----------------------------------------------------------------
commit ce6e0f42ab825a5f6a5b8daf77bd9ca4a4f9600a
Author: Brad Embree <brad at bestpractical.com>
Date: Thu Sep 28 15:31:25 2023 -0700
Update POD
diff --git a/lib/RT/Extension/QuickCalls.pm b/lib/RT/Extension/QuickCalls.pm
index 37c95f7..603ffec 100644
--- a/lib/RT/Extension/QuickCalls.pm
+++ b/lib/RT/Extension/QuickCalls.pm
@@ -111,6 +111,49 @@ or add C<RT::Extension::QuickCalls> to your existing C<@Plugins> line.
=back
+=head1 CONFIGURATION
+
+=head2 MULTIPLE PORTLETS
+
+If you would like to have multiple different versions of the QuickCalls
+portlet you can use the C<QuickCallsPages> configuration option.
+
+ Set($QuickCallsPages,{
+ One => [
+ {Name => "One Foo", Queue => 'General', Status => 'resolved'},
+ {Name => "One Bar", Queue => 'Queue2', Status => 'resolved'}
+ ],
+ Two => [
+ {Name => "Two Foo", Queue => 'General', Status => 'resolved'},
+ {Name => "Two Bar", Queue => 'Queue2', Status => 'resolved'}
+ ],
+ });
+
+The above configuration would give you two new portlet options to add to
+your dashboards: C<QuickCalls-One> and C<QuickCalls-Two>.
+
+=head2 QUICK CREATE
+
+If you would like a QuickCalls action to automatically create a ticket
+instead of taking the user to the Ticket Create page you can set the
+option QuickCreate to a true value:
+
+ Set($QuickCalls,[{Name => "Foo", Queue => 'General', Status => 'resolved', 'QuickCreate' => 1},
+ {Name => "Bar", Queue => 'Queue2', Status => 'resolved'}]);
+
+or
+
+ Set($QuickCallsPages,{
+ One => [
+ {Name => "One Foo", Queue => 'General', Status => 'resolved', 'QuickCreate' => 1},
+ {Name => "One Bar", Queue => 'Queue2', Status => 'resolved'}
+ ],
+ Two => [
+ {Name => "Two Foo", Queue => 'General', Status => 'resolved'},
+ {Name => "Two Bar", Queue => 'Queue2', Status => 'resolved'}
+ ],
+ });
+
=head1 AUTHOR
Best Practical Solutions, LLC E<lt>modules at bestpractical.comE<gt>
-----------------------------------------------------------------------
Summary of changes:
lib/RT/Extension/QuickCalls.pm | 43 ++++++++++++++++++++++++++++++++++++++++++
1 file changed, 43 insertions(+)
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