[Rt-commit] r3161 - rtfm/branches/2.1-TESTING

alexmv at bestpractical.com alexmv at bestpractical.com
Wed Jun 15 00:56:37 EDT 2005


Author: alexmv
Date: Wed Jun 15 00:56:36 2005
New Revision: 3161

Modified:
   rtfm/branches/2.1-TESTING/   (props changed)
   rtfm/branches/2.1-TESTING/README
Log:
 r4240 at zoq-fot-pik:  chmrr | 2005-06-15 00:56:30 -0400
  * Update README to reflect (new) reality


Modified: rtfm/branches/2.1-TESTING/README
==============================================================================
--- rtfm/branches/2.1-TESTING/README	(original)
+++ rtfm/branches/2.1-TESTING/README	Wed Jun 15 00:56:36 2005
@@ -60,22 +60,23 @@
 for name, summary and some other basic metadata). So, you need to go create
 some custom fields.
 
-Once you've created your custom fields, go into your classes and click on "Custom Fields" and add the Custom Fields you want to each class.
+Once you've created your custom fields, go into your classes and click
+on "Custom Fields" and add the Custom Fields you want to each class.
 
 Grant some ACLs to your users and start creating articles.
 
-Of course, RTFM integrates with RT.  You can extract the body of a ticket into
-an article. Within RT, you should now see an "Extract to article" button in
-the upper right hand corner of RT's UI when working with tickets. When you
-click that button, RTFM will ask you which Class to create your new article in. 
-Once you click on a class name, the Ticket's transactions will be displayed,
-along with a set of select boxes. For each transaction, you can pick which
-TextSingle that transaction should be extracted to. From there on in, it's just
-regular article creation.  And the integration doesn't stop there! When
-replying to or commenting on tickets, there's a new UI widget that lets you
-search for and include RTFM articles in your reply. (They're editable, of
-course).
-
+Of course, RTFM integrates with RT.  You can extract the body of a
+ticket into an article. Within RT, you should now see an "Extract to
+article" button in the upper right hand corner of RT's UI when working
+with tickets. When you click that button, RTFM will ask you which
+Class to create your new article in.  Once you click on a class name,
+the Ticket's transactions will be displayed, along with a set of
+select boxes. For each transaction, you can pick which Freeform, Text,
+or WikiText field that transaction should be extracted to. From there
+on in, it's just regular article creation.  And the integration
+doesn't stop there! When replying to or commenting on tickets, there's
+a new UI widget that lets you search for and include RTFM articles in
+your reply. (They're editable, of course).
 
 You probably want to discuss RTFM on rt-users at lists.bestpractical.com.
 (Send mail to rt-users-request at lists.fsck.com to subscribe)


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