[Rt-commit] r5750 - RT-Action-LinearEscalate

[kevinr at bestpractical.com]

Author: kevinr
Date: Wed Aug  9 19:56:27 2006
New Revision: 5750

Modified:
   RT-Action-LinearEscalate/   (props changed)
   RT-Action-LinearEscalate/README

Log:
 r17985 at sad-girl-in-snow:  kevinr | 2006-08-09 19:56:11 -0400
 * Updated the README to reflect the new config options


Modified: RT-Action-LinearEscalate/README
==============================================================================
--- RT-Action-LinearEscalate/README	(original)
+++ RT-Action-LinearEscalate/README	Wed Aug  9 19:56:27 2006
@@ -31,6 +31,15 @@
            "(Status='new' OR Status='open' OR Status = 'stalled')" \
            --action RT::Action::LinearEscalate
 
+       LinearEscalate's behavior can be controlled by two configuration
+       options set in RT_SiteConfig.pm -- LinearEscalate_RecordTransaction,
+       which defaults to false and causes the tool to create a transaction on
+       the ticket when it is escalated, and LinearEscalate_UpdateLastUpdated,
+       which defaults to true and updates the LastUpdated field when the
+       ticket is escalated.  You cannot set LinearEscalate_UpdateLastUpdated
+       to false unless LinearEscalate_RecordTransaction is also false.  (Well,
+       you can, but we'll just ignore you.)
+
 
 
 perl v5.8.7                       2006-04-20     RT::Action::LinearEscalate(3)