[Rt-commit] r5338 - in rt/branches/3.5-TESTING: .
kevinr at bestpractical.com
kevinr at bestpractical.com
Mon Jun 5 15:41:20 EDT 2006
Author: kevinr
Date: Mon Jun 5 15:41:19 2006
New Revision: 5338
Modified:
rt/branches/3.5-TESTING/ (props changed)
rt/branches/3.5-TESTING/bin/rt.in
Log:
r13080 at sad-girl-in-snow: kevinr | 2006-06-05 15:40:36 -0400
* Added docs for 'rt <take|untake|steal>'
* Some small doc clean-up
Modified: rt/branches/3.5-TESTING/bin/rt.in
==============================================================================
--- rt/branches/3.5-TESTING/bin/rt.in (original)
+++ rt/branches/3.5-TESTING/bin/rt.in Mon Jun 5 15:41:19 2006
@@ -1939,7 +1939,11 @@
Title: topics
Text:
- Use "rt help <topic>" for help on any of the following subjects:
+ Syntax:
+
+ rt help <topic>
+
+ Get help on any of the following subjects:
- tickets, users, groups, queues.
- show, edit, ls/list/search, new/create.
@@ -1970,8 +1974,12 @@
Title: shell
Text:
- Use "rt shell" to open an interactive shell, at which you can issue
- commands of the form "<action> [options] [arguments]".
+ Syntax:
+
+ rt shell
+
+ Opens an interactive shell, at which you can issue commands of
+ the form "<action> [options] [arguments]".
To exit the shell, type "quit" or "exit".
@@ -1987,6 +1995,38 @@
--
+Title: take
+Title: untake
+Title: steal
+Text:
+
+ Syntax:
+
+ rt <take|untake|steal> <ticket-id>
+
+ Sets the owner of the specified ticket to the current user,
+ assuming said user has the bits to do so, or releases the
+ ticket.
+
+ 'Take' is used on tickets which are not currently owned
+ (Owner: Nobody), 'steal' is used on tickets which *are*
+ currently owned, and 'untake' is used to "release" a ticket
+ (reset its Owner to Nobody). 'Take' cannot be used on
+ tickets which are currently owned.
+
+ Example:
+ alice$ rt create -t ticket set subject="New ticket"
+ # Ticket 7 created.
+ alice$ rt take 7
+ # Owner changed from Nobody to alice
+ alice$ su bob
+ bob$ rt steal 7
+ # Owner changed from alice to bob
+ bob$ rt untake 7
+ # Owner changed from bob to Nobody
+
+--
+
Title: quit
Title: exit
Text:
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