[Rt-commit] r4692 - in rtir/branches/1.9-EXPERIMENTAL: etc

[ruz at bestpractical.com]

Author: ruz
Date: Sat Mar  4 21:30:56 2006
New Revision: 4692

Modified:
   rtir/branches/1.9-EXPERIMENTAL/   (props changed)
   rtir/branches/1.9-EXPERIMENTAL/etc/initialdata

Log:
 r846 at cubic-pc:  cubic | 2006-03-05 04:56:10 +0300
 * new CF _RTIR_Resolution for Incidents


Modified: rtir/branches/1.9-EXPERIMENTAL/etc/initialdata
==============================================================================
--- rtir/branches/1.9-EXPERIMENTAL/etc/initialdata	(original)
+++ rtir/branches/1.9-EXPERIMENTAL/etc/initialdata	Sat Mar  4 21:30:56 2006
@@ -132,6 +132,26 @@
         Queue       => 'Incidents',
     },
     {
+        Name        => '_RTIR_Resolution',
+        Type        => 'SelectSingle',
+        Disabled    => 0,
+        Queue       => 'Incidents',
+        Values      => [
+            {   Name => 'successfully resolved',
+                SortOrder => 1,
+            },
+            {   Name => 'no resolution reached',
+                SortOrder => 2,
+            },
+            {   Name => 'no response from customer',
+                SortOrder => 3,
+            },
+            {   Name => 'no response from other ISP',
+                SortOrder => 4,
+            },
+        ],
+    },
+    {
         Name        => '_RTIR_SLA',
         Type        => 'SelectSingle',
         Queue       => 'Incident Reports',