[Rt-commit] r4704 - rtir/branches/1.9-EXPERIMENTAL
ruz at bestpractical.com
ruz at bestpractical.com
Mon Mar 6 18:33:30 EST 2006
Author: ruz
Date: Mon Mar 6 18:33:29 2006
New Revision: 4704
Modified:
rtir/branches/1.9-EXPERIMENTAL/ (props changed)
rtir/branches/1.9-EXPERIMENTAL/README
Log:
r881 at cubic-pc: cubic | 2006-03-07 01:51:01 +0300
* update README with features we've implemented in 1.9
Modified: rtir/branches/1.9-EXPERIMENTAL/README
==============================================================================
--- rtir/branches/1.9-EXPERIMENTAL/README (original)
+++ rtir/branches/1.9-EXPERIMENTAL/README Mon Mar 6 18:33:29 2006
@@ -31,7 +31,8 @@
accomodate this. Instead of search results and criteria being
displayed on a single page, you can now choose the 'Refine'
menu option to refine your search and re-run it after you've
- added all of your criteria.
+ added all of your criteria. This also include extracting results
+ in RSS and spreadsheet formats.
Configurable Search Results
@@ -39,15 +40,48 @@
can easily choose which fields you would like to have displayed
for RTIR searches.
-Standardized Components
+Configurable RTIR home page
- RTIR 1.2 uses more of RT's core components, making it easier
- to customize and maintain.
+ You can choose which one components (portlets) you want to see
+ on the RTIR's main page from list. That could be portlets specific
+ for RTIR or from RT-3.7 core.
-Scrips
+Per user interface configuration
+
+ Previouse and other configuration options can be configured for
+ each user separately.
- Scrip actions and conditions are now in perl modules, so that
- they're easier to customize.
+Integration between RTIR and RTFM
+
+ Now RTIR is distributed with add-rtfm-objects script that adds default
+ RTFM classes, templates and rights for better integration with RTIR.
+
+Create Incident with Investigation
+
+ New interface allow to create Incident and run Investigation
+ from the same page at once.
+
+Incident Report can be linked to multiple Incidents.
+
+Quick states filter
+
+ While browsing children linked to incident you can filter list by
+ state field.
+
+Bulk Abandon
+
+ Multiple Incidents can be abandoned from a single form.
+
+Disable Blocks queue
+
+ Blocks queue and its functionality can be disabled in RTIR config
+ file.
+
+Advanced operations with RTIR tickets
+
+ New 'Advanced' ticket's subtab allow to move misplaced tickets,
+ merge responses without ticket number in subject and do other
+ maintainance tasks.
Business::SLA
@@ -55,6 +89,16 @@
the Business::SLA module, which offers more flexibility. You
can specify SLAs with business minutes, real minutes, or both.
+Scrips
+
+ Scrip actions and conditions are now in perl modules, so that
+ they're easier to customize.
+
+Standardized Components
+
+ RTIR 1.2 uses more of RT's core components, making it easier
+ to customize and maintain.
+
REQUIRED PACKAGES:
------------------
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