[Rt-commit] r4901 - in rtir/branches/1.9-EXPERIMENTAL: t
kevinr at bestpractical.com
kevinr at bestpractical.com
Thu Mar 30 00:34:13 EST 2006
Author: kevinr
Date: Thu Mar 30 00:34:12 2006
New Revision: 4901
Added:
rtir/branches/1.9-EXPERIMENTAL/t/03firstmilestone.t
Modified:
rtir/branches/1.9-EXPERIMENTAL/ (props changed)
rtir/branches/1.9-EXPERIMENTAL/Makefile.PL
Log:
r11792 at sad-girl-in-snow: kevinr | 2006-03-30 00:34:06 -0500
* Fixed the Makefile.PL to point to the tests, added the skeleton tests
Modified: rtir/branches/1.9-EXPERIMENTAL/Makefile.PL
==============================================================================
--- rtir/branches/1.9-EXPERIMENTAL/Makefile.PL (original)
+++ rtir/branches/1.9-EXPERIMENTAL/Makefile.PL Thu Mar 30 00:34:12 2006
@@ -13,6 +13,6 @@
&auto_install;
# Test all of our sub-dist tests too
-tests('lib/t/*.t lib/t/*/t/*.t');
+tests('t/*.t t/*/t/*.t');
&WriteAll;
Added: rtir/branches/1.9-EXPERIMENTAL/t/03firstmilestone.t
==============================================================================
--- (empty file)
+++ rtir/branches/1.9-EXPERIMENTAL/t/03firstmilestone.t Thu Mar 30 00:34:12 2006
@@ -0,0 +1,229 @@
+#!/usr/bin/perl -w
+
+#
+# sometimes is printable. Ex. http://{BASE_URL}/RTIR/Merge.html?id=18&
+#
+# when IR has quite big size then field "Message" while creating incident is
+# empty.
+#
+# "Resolve" is absent in Investigation window. State is open and we can't
+# change it.
+#
+# RTIR > Incident Reports > Refine
+# Hmmm... in previous version search fields were on the results page. It was
+# better.
+#
+# no values in "owner" field ( Ticket > Search )
+#
+# IR doesn't change state when is linked to incident. State is "new" so we
+# won't click "resolve".
+#
+# RT > Search > searching is succesfule, but no ticket is displayed
+#
+# In Global we can only add privilages to user. Revoke isn't working. One-way
+# change :-)
+#
+# state isn't changing after taking IR - stay "new".
+#
+# The install process should warn about:
+# You have to install DBIx::SearchBuilder >= 1.40
+# You have to install Module::Install::RTx
+# make testdeps should run with --with-modperl[1|2]
+# README -> configuration for apache doesn't work with version 2.0
+# make fixdeps doesn't work properly in RT, at the end we used the cpan shell
+# directly.
+# SeLinux, you should be awared about SeLinux in RedHat and Fedora, the default
+# root folder (/opt) doesn't work due to SeLinux
+# the file RT.log in /rootRT/var/log/ is not created in installation time, and
+# at least it should be created.
+# it should have a fixdeps in RTIR like in RT, at least it would be desirable.
+# add-rtfm-objects: you should warn that we have to change the path of this
+# script for running.
+
+# It seems that it's not possible to remove group rights from a queue. I did
+# the following:
+# Start in RT.
+# Click on 'Configuration'.
+# Click on 'Queues'.
+# Click on any Queue. For example 'Blocks'.
+# Click on 'Group Rights'.
+# Under 'User defined groups', check any box. For example, 'Watch'.
+# Click on button 'Modify Group Rights'.
+# The result is that the right 'Watch' is still in the list of current rights.
+# It seems that this issue is only dealing with removing. Adding new rights
+# works fine.
+#
+# RTIR at a glance, we should see the ten IRs, not all of them.
+# There is no way to change it.
+#
+# Not possible action take from RTIR at a glance.
+#
+# Not possible action steal from RTIR at a glance.
+#
+# We SHOULD be able to "quick reject" without taking the ticket.
+#
+# Incident main screen.
+# We can't see the IRs or Inv or Block what are resolved, we want to see this
+# ticket by default.
+# When we create a Incident, the IR which is linked to the new Incident, is new
+# (wrong), it has to be open. In fact, to change the state we have to edit
+# the IR, there is no tab to do that. Nevertheless it's working properly when # we link a IR to an created Incident.
+# When we create a new block, we must quote the text of the incident.
+# There is no tab to resolve the block, we can see just the reply one.
+# There is no tab to resolve a investigation, just the reply one.
+# When we are resolving an Incident, all the IRs, Inv, Block should be clicked
+# by default.
+# There is a thing what confuses me a lot, when we do an action, we can see all
+# the action took by RT. I.e. When a IR changes, RT shows the State
+# modification and the RTIR_Status modification. We want to see just the
+# action took by RTIR
+# If a IR is linked to several Incidents, this IR should be resolved when all
+# the Incidents are resolved, this IR shouldn't be resolved meanwhile there
+# are open Incidents.
+# The right "ModifySelf" for the members of Duty Team should be granted by
+# default.
+# D.3.1.1 is partly done, why? Because when we close an Incident, this action
+# resolves all the IRs, even whether there is an IRs which is linked to
+# another open Incident.
+# D.3.1.1. the problem now is when we abandon a ticket, all the IRs are
+# rejected, but this action should be care about IRs which are linked to
+# other incidents, because those one shouldn't be rejected. I don't know what
+# to do here, the best probably would be to delete the link in the Incident,
+# and reflect in any way that this IRs was linked in that Incident.
+# D.3.1.2. How can we do it??? We couldn't see any way to do it.
+# D.3.1.3 We can see this custom field in the Incident home, neither in the
+# basics.
+# D.3.3.4. doesn't work, when we move the ticket from general to IR, it should
+# have, at least, the due, starts. Filled out.
+# When we are in Bulk Reject, there are no tabs of navigation through the IRs
+# if there are more than i.e. 50.
+# When we are looking at the body of a mail in the history of a
+# IR/Incident/Inv, we realise that long URLs are not wrapped. And the subject
+# too. So you should modify it to be able to wrap everything
+# When we refine a query, and we go to Results, and we go to get the graphic,
+# the query sql appears in the middle of page, it shouldn't see.
+# It should appear a RTFM tab in RTIR at a glance.
+# When we have a Incident/IR/Inv, and we create a RTFM article, but this new
+# article is not linked to the Incident/IR/Inv.
+# When I'm creating an Interface by the interface web, and I want to attache a
+# file, it crash down
+# error:
+# context:
+# ...
+# 665:00:00
+# 666:00:00
+# 667:00:00
+# 668:00:00
+# 669:00:00
+# 670:00:00
+# 671:00:00
+# 672:00:00
+# 673:00:00
+# ...
+# code stack:
+# /usr/local/rt37/lib/RT/Interface/Web.pm:586
+# /usr/local/rt37/share/html/RTIR/Create.html:433
+# /usr/local/rt37/share/html/RTIR/Incident/Create.html:197
+# /usr/local/rt37/share/html/RTIR/Create.html:338
+# /usr/local/rt37/share/html/autohandler:244
+# raw error
+#
+#
+# Comment on ticket via the toolbar works, but comment using the link in the
+# ticket items displays: Not Found The requested URL /RTIR/RTIR/Update.html
+# was not found on this server.
+
+# Blocks-> Block Ticket-> Merge: shows in colum ' '
+
+# This option is not available, but in previous versions this option was there
+
+# RTIR should take the IR if it belongs to Nobody
+
+# Got no mail, but also ticket Status changed from 'open' to 'stalled'
+
+# Comment on items appear at the bottom of the ticket, maybe by design. Comment
+# and reply buttoms should be related to the message which you are replying
+# or commenting.
+# Remark: splitting an investigation sends an email to the original
+# correspondent, By default RTIR shouldn't send anything to the original
+# corresponde
+# There is no button provided to resolve an investigation, when the state of
+# that ticket is 'open'
+# There is no button provided to resolve an investigation, when the state of
+# that ticket is 'open'
+# Impossible, as investigations can not be closed, see above.
+# When splitting a Block-ticket and attaching a file, the file is not attached
+# There is no button 'pending removal' provided for an block, when the state
+# of that ticket is 'active'. Then, from the state 'pending removal', there
+# should be button to change to state 'removal'
+# This option is not available, but in previous versions this option was there
+# Adding works fine. Removing of rights does not work
+# RTIR includes a type of custom identifier, which can be applied to Incident
+# Reports. For Investigations, the specified customer IDs do not appear. In
+# the DB 2 identical _RTIR_Customer fields exist. One for Incident Reports,
+# one for Investigations. Therefore not consistent in Q Incident Report and
+# Q Investigation. If the two CF-fields are deliberate, it’s unclear,
+# which field for which Q applies. Due to lack of documentation, it’s
+# also unclear how this field should appear in the Incident report. ( Menu
+# and Select Box available )
+# Cannot be verified due to lack of documentation. It’s unclear how this
+# is/was implemented.
+# In an Incident Report zero or more values can be applied, but only one name
+# appears when ticket redisplayed
+# D.9.1.8 Qualification text, if not we don't know what 0 represents
+# Section 'Quick search' via RT shows a summary of new, open and stalled
+# tickets. Clicking on queue names, new, open or stalled in this section
+# gives you an emtpy screen. Even if this queue contains tickets.
+# Bug:Saving queries does not work.
+# Feature request reporting: We want to be able to create a reporting about
+# multiple queues( number of tickets in queues incident reports, incidents
+# and investigations etc). Therefore, we need an option to construct queries
+# (via a refine search option) which extracts from a selection of queues
+#
+# Wish: Database fsck / sanitize (eg. recovering the cachedgroupmembers
+# table) - does RTx::Shredder help?
+#
+# Session management: Must login several times before the session is
+# stable. Cause of the problem unclear
+#
+# Documentation issue: RTFM install instructions require us to install:
+# perl -MCPAN -e'install HTML::Format'
+# which doesnt exist.
+#
+# RTFM couldn't be installed with Postgres because --dba is emptpy string,
+# defaulting to root which doesn't exist in Pg.
+#
+# Customer: Two distinct CF, indistinguishable in CF-Edit-Page except for
+# the Id (17 vs. 18) visible in the URL
+#
+# Link Report to multiple incidents:
+# Cannot unlink
+# Link Report page: No way back to Report (except back button)
+#
+# bash-2.05b# make initdb
+# include
+# /usr/local/src/RTIR-Test/ms1/rtir-20060309/rtfm-2.1/inc/Module/Install.pm
+# include inc/Module/Install/RTx/Factory.pm
+# include inc/Module/Install/Base.pm
+# /usr/local/bin/perl -Ilib -I/opt/rt3/lib
+# /usr/local/rt3ms1/sbin/rt-setup-database --action schema --datadir etc
+# #NAME?
+# In order to create or update your RT database,this script needs to
+# connect to your Pg instance on localhost as .
+# Please specify that user's database password below. If the user has no
+# database
+# password, just press return.
+#
+# Password:
+# DBI connect('dbname=rt3ms1;host=localhost','',...) failed: FATAL: role
+# root does not exist
+# at /usr/local/rt3ms1/sbin/rt-setup-database line 166
+# Failed to connect to dbi:Pg:dbname=template1;host=localhost as : FATAL:
+# role "root" does not exist
+# ...returned with error: 65280
+# *** Error code 255
+#
+# Stop in /usr/local/src/RTIR-Test/ms1/rtir-20060309/rtfm-2.1.
+# bash-2.05b
+#
+# MOST IMPORTATNT: More documentation about the new requirements.
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