[Rt-commit] r6149 - rtir/branches/2.0-TESTING/etc
ruz at bestpractical.com
ruz at bestpractical.com
Tue Oct 3 19:05:54 EDT 2006
Author: ruz
Date: Tue Oct 3 19:05:53 2006
New Revision: 6149
Modified:
rtir/branches/2.0-TESTING/etc/initialdata
Log:
* minor
Modified: rtir/branches/2.0-TESTING/etc/initialdata
==============================================================================
--- rtir/branches/2.0-TESTING/etc/initialdata (original)
+++ rtir/branches/2.0-TESTING/etc/initialdata Tue Oct 3 19:05:53 2006
@@ -39,18 +39,9 @@
Disabled => 0,
Description => 'State for Incidents RTIR queue',
Values => [
- {
- Name => "open",
- SortOrder => 1
- },
- {
- Name => "resolved",
- SortOrder => 2
- },
- {
- Name => "abandoned",
- SortOrder => 3
- }
+ { Name => "open", SortOrder => 1 },
+ { Name => "resolved", SortOrder => 2 },
+ { Name => "abandoned", SortOrder => 3 },
],
},
{
@@ -60,14 +51,8 @@
Disabled => 0,
Description => 'Constituency for Incidents RTIR queue',
Values => [
- {
- Name => "EDUNET",
- SortOrder => 1
- },
- {
- Name => "GOVNET",
- SortOrder => 2
- }
+ { Name => "EDUNET", SortOrder => 1 },
+ { Name => "GOVNET", SortOrder => 2 },
],
},
{
@@ -77,22 +62,10 @@
Disabled => 0,
Description => 'State for Incident Reports RTIR queue',
Values => [
- {
- Name => "new",
- SortOrder => 1
- },
- {
- Name => "open",
- SortOrder => 2
- },
- {
- Name => "resolved",
- SortOrder => 3
- },
- {
- Name => "rejected",
- SortOrder => 4
- }
+ { Name => "new", SortOrder => 1 },
+ { Name => "open", SortOrder => 2 },
+ { Name => "resolved", SortOrder => 3 },
+ { Name => "rejected", SortOrder => 4 },
],
},
{
@@ -102,14 +75,8 @@
Disabled => 0,
Description => 'State for Investigations RTIR queue',
Values => [
- {
- Name => "open",
- SortOrder => 1
- },
- {
- Name => "resolved",
- SortOrder => 2
- },
+ { Name => "open", SortOrder => 1 },
+ { Name => "resolved", SortOrder => 2 },
],
},
{
@@ -119,22 +86,10 @@
Disabled => 0,
Description => 'State for Blocks RTIR queue',
Values => [
- {
- Name => "pending activation",
- SortOrder => 1
- },
- {
- Name => "active",
- SortOrder => 2
- },
- {
- Name => "pending removal",
- SortOrder => 3
- },
- {
- Name => "removed",
- SortOrder => 4
- }
+ { Name => "pending activation", SortOrder => 1 },
+ { Name => "active", SortOrder => 2 },
+ { Name => "pending removal", SortOrder => 3 },
+ { Name => "removed", SortOrder => 4 }
],
},
{
@@ -151,18 +106,10 @@
Disabled => 0,
Description => 'Resolution for Incidents RTIR queue',
Values => [
- { Name => 'successfully resolved',
- SortOrder => 1,
- },
- { Name => 'no resolution reached',
- SortOrder => 2,
- },
- { Name => 'no response from customer',
- SortOrder => 3,
- },
- { Name => 'no response from other ISP',
- SortOrder => 4,
- },
+ { Name => 'successfully resolved', SortOrder => 1 },
+ { Name => 'no resolution reached', SortOrder => 2 },
+ { Name => 'no response from customer', SortOrder => 3 },
+ { Name => 'no response from other ISP', SortOrder => 4 },
],
},
{
@@ -172,15 +119,9 @@
Disabled => 0,
Description => 'SLA for Incident Reports RTIR queue',
Values => [
- { Name => 'Full service',
- SortOrder => 1,
- },
- { Name => 'Full service: out of hours',
- SortOrder => 2,
- },
- { Name => 'Reduced service',
- SortOrder => 3,
- },
+ { Name => 'Full service', SortOrder => 1 },
+ { Name => 'Full service: out of hours', SortOrder => 2 },
+ { Name => 'Reduced service', SortOrder => 3 },
],
},
{
@@ -190,14 +131,8 @@
Disabled => 0,
Description => 'Function for Incidents RTIR queue',
Values => [
- {
- Name => "AbuseDesk",
- SortOrder => 1
- },
- {
- Name => "IncidentCoord",
- SortOrder => 2
- }
+ { Name => "AbuseDesk", SortOrder => 1 },
+ { Name => "IncidentCoord", SortOrder => 2 },
],
},
{
@@ -207,30 +142,12 @@
Disabled => 0,
Description => 'Classification for Incidents RTIR queue',
Values => [
- {
- Name => "Spam",
- SortOrder => 1
- },
- {
- Name => "System Compromise",
- SortOrder => 2
- },
- {
- Name => "Query",
- SortOrder => 3
- },
- {
- Name => "Scan",
- SortOrder => 4
- },
- {
- Name => "Denial of Service",
- SortOrder => 5
- },
- {
- Name => "Piracy",
- SortOrder => 6
- }
+ { Name => "Spam", SortOrder => 1 },
+ { Name => "System Compromise", SortOrder => 2 },
+ { Name => "Query", SortOrder => 3 },
+ { Name => "Scan", SortOrder => 4 },
+ { Name => "Denial of Service", SortOrder => 5 },
+ { Name => "Piracy", SortOrder => 6 },
],
},
{
@@ -240,18 +157,9 @@
Disabled => 0,
Description => 'How the incident was reported for Incident Reports RTIR queue',
Values => [
- {
- Name => "Email",
- SortOrder => 1
- },
- {
- Name => "Telephone",
- SortOrder => 2
- },
- {
- Name => "Other",
- SortOrder => 3
- },
+ { Name => "Email", SortOrder => 1 },
+ { Name => "Telephone", SortOrder => 2 },
+ { Name => "Other", SortOrder => 3 },
]
},
{
@@ -261,21 +169,12 @@
Disabled => 0,
Description => 'Reporter type for Incident Reports RTIR queue',
Values => [
- { Name => "customer", SortOrder => 1 },
+ { Name => "customer", SortOrder => 1 },
{ Name => "external individual", SortOrder => 2 },
- {
- Name => "other ISP",
- SortOrder => 3
- },
- {
- Name => "police",
- SortOrder => 4
- },
- {
- Name => "other IRT",
- SortOrder => 5
- },
- { Name => "other" => SortOrder => 6 },
+ { Name => "other ISP", SortOrder => 3 },
+ { Name => "police", SortOrder => 4 },
+ { Name => "other IRT", SortOrder => 5 },
+ { Name => "other", SortOrder => 6 },
]
},
{
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