[Rt-commit] r8911 - in rtir/branches/2.3-EXPERIMENTAL: docs

[sartak at bestpractical.com]

Author: sartak
Date: Tue Sep  4 16:28:00 2007
New Revision: 8911

Modified:
   rtir/branches/2.3-EXPERIMENTAL/   (props changed)
   rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION
   rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod

Log:
 r40555 at onn:  sartak | 2007-09-04 16:27:44 -0400
 Some basic reply-to-incident doc


Modified: rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION	(original)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION	Tue Sep  4 16:28:00 2007
@@ -47,8 +47,12 @@
 
 =head2 Reply Reporters Incident
 
+=item * RTIR/docs/Tutorial.pod (Section 'Replying to an Incident', subsection 'Reply to Reporters')
+
 =head2 Reply All Incident
 
+=item * RTIR/docs/Tutorial.pod (Section 'Replying to Incident', subsection 'Reply to All')
+
 =head2 Merge Incident
 
 =head2 Split Incident

Modified: rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod
==============================================================================
--- rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod	(original)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/Tutorial.pod	Tue Sep  4 16:28:00 2007
@@ -200,6 +200,21 @@
 
 For more information, see L<RT::Extension::TicketLocking>.
 
+=head3 Replying to an Incident
+
+=head4 Reply to Reporters
+
+This operation lets you send a message to all of the parties who created
+IRs. You may exclude individual recipients by removing the check next to
+their name.
+
+=head4 Reply to All
+
+This operation lets you send a message to all of the parties who created
+IRs, those involved in the investigation, and those involved in the
+blocking. You may exclude individual recipients by removing the check next
+to their name.
+
 =head2 Custom fields
 
 =head3 IP