[Rt-commit] r12604 - rt/branches/3.8-TESTING/share/html/SelfService

sunnavy at bestpractical.com sunnavy at bestpractical.com
Wed May 21 11:36:33 EDT 2008


Author: sunnavy
Date: Wed May 21 11:36:31 2008
New Revision: 12604

Modified:
   rt/branches/3.8-TESTING/share/html/SelfService/Display.html

Log:
we should set status after 'Add correspondence', or the ticket will be autoopen because of the 'On Correspond Open Tickets' scrip

Modified: rt/branches/3.8-TESTING/share/html/SelfService/Display.html
==============================================================================
--- rt/branches/3.8-TESTING/share/html/SelfService/Display.html	(original)
+++ rt/branches/3.8-TESTING/share/html/SelfService/Display.html	Wed May 21 11:36:31 2008
@@ -164,16 +164,6 @@
 
     my ( $code, $msg );
 
-    #Update the status
-    if (    ( defined $ARGS{'Status'} )
-        and $ARGS{'Status'}
-        and ( $ARGS{'Status'} ne $Ticket->Status ) )
-    {
-        ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} );
-        push @results, "$msg";
-    }
-
-    # }}}
 
     if (
         $session{'Attachments'}
@@ -201,6 +191,17 @@
 
     # }}}
 
+    #Update the status
+    if (    ( defined $ARGS{'Status'} )
+        and $ARGS{'Status'}
+        and ( $ARGS{'Status'} ne $Ticket->Status ) )
+    {
+        ( $code, $msg ) = $Ticket->SetStatus( $ARGS{'Status'} );
+        push @results, "$msg";
+    }
+    # }}}
+
+
     }
 
     # This code does automatic redirection if any updates happen.


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