[Rt-commit] rt branch, 3.9-trunk, updated. rt-3.8.8-471-g008e964

[Kevin Falcone]

The branch, 3.9-trunk has been updated
       via  008e964cf387af9025f1e3ce612164173636eab3 (commit)
       via  c1628d981b86b849144fad5c57877ab544afa12d (commit)
      from  a755157c5a33f23210eb1362bcd831d78147c125 (commit)

Summary of changes:
 lib/RT/Action/EscalatePriority.pm   |    3 +++
 share/html/Admin/Queues/Modify.html |    2 +-
 2 files changed, 4 insertions(+), 1 deletions(-)

- Log -----------------------------------------------------------------
commit c1628d981b86b849144fad5c57877ab544afa12d
Author: Kevin Falcone <falcone at bestpractical.com>
Date:   Wed Aug 18 14:31:32 2010 -0400

    Point people at rt-crontool if they want to increment Priority
    
    Otherwise people are under the impression that RT will 'just do this'
    for you.

diff --git a/share/html/Admin/Queues/Modify.html b/share/html/Admin/Queues/Modify.html
index 7103d58..59c736b 100755
--- a/share/html/Admin/Queues/Modify.html
+++ b/share/html/Admin/Queues/Modify.html
@@ -88,7 +88,7 @@
 <td><& /Elements/SelectPriority,
     Name => "FinalPriority",
     Default => $Create? 0: $QueueObj->FinalPriority,
-&></td>
+&><br /><span><em><&|/l&>requires running rt-crontool</&></em></span></td>
 </tr>
 
 <tr><td align="right"><&|/l&>Requests should be due in</&>:</td>

commit 008e964cf387af9025f1e3ce612164173636eab3
Author: Kevin Falcone <falcone at bestpractical.com>
Date:   Wed Aug 18 14:32:55 2010 -0400

    Document what happens when you don't have a DueDate

diff --git a/lib/RT/Action/EscalatePriority.pm b/lib/RT/Action/EscalatePriority.pm
index 63334a7..7135b82 100755
--- a/lib/RT/Action/EscalatePriority.pm
+++ b/lib/RT/Action/EscalatePriority.pm
@@ -67,6 +67,9 @@ to final priority.
 In this way, priority is either increased or decreased toward the final priority
 as the ticket heads toward its due date.
 
+Alternately, if you don't set a due date, the Priority will be incremented by 1
+until it reaches the Final Priority.  If a ticket without a due date has a Priority
+greater than Final Priority, it will be decremented by 1.
 
 =cut
 

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