[Rt-commit] rt branch, 4.4/group-by-sla, created. rt-4.4.1-227-ga9cea10

[Dave Goehrig]

The branch, 4.4/group-by-sla has been created
        at  a9cea1059bce98d769e4f98ff8f667479517fe5e (commit)

- Log -----------------------------------------------------------------
commit a9cea1059bce98d769e4f98ff8f667479517fe5e
Author: Dave Goehrig <dave at bestpractical.com>
Date:   Wed Jan 11 10:40:46 2017 -0500

    Add group by SLA
    
    added group by SLA dropdown option by adding to RT::Report::Tickets
    added group-by-sla tests
    
    NB: if you have a configured SLA option it can conflict with these
    tests, while testing you should uncomment your etc/RT_SiteConfig.pm
    SLA settings.
    
    Fixes T#178216

diff --git a/lib/RT/Report/Tickets.pm b/lib/RT/Report/Tickets.pm
index cd74e1c..bc83fc2 100644
--- a/lib/RT/Report/Tickets.pm
+++ b/lib/RT/Report/Tickets.pm
@@ -83,6 +83,8 @@ our @GROUPINGS = (
     LastUpdated   => 'Date',            #loc_left_pair
 
     CF            => 'CustomField',     #loc_left_pair
+
+    SLA           => 'Enum',
 );
 our %GROUPINGS;
 
diff --git a/t/charts/group-by-sla.t b/t/charts/group-by-sla.t
new file mode 100644
index 0000000..e8a0106
--- /dev/null
+++ b/t/charts/group-by-sla.t
@@ -0,0 +1,94 @@
+use strict;
+use warnings;
+
+BEGIN {
+    use RT::Ticket;
+    use RT::Test
+        tests => undef,
+        config =>  <<THERE;
+    Set(%ServiceAgreements, (
+        Default => '2',
+        Levels => {
+            '2' => {
+                StartImmediately => 1,
+                Response => { RealMinutes => 60 * 2 },
+            },
+            '4' => {
+                StartImmediately => 1,
+                Response => { RealMinutes => 60 * 4 },
+            },
+        },
+    ));
+THERE
+}
+
+my $q = RT::Test->load_or_create_queue( Name => 'test', SLADisabled => 0 );
+ok $q && $q->id, 'loaded or created queue';
+my $queue = $q->Name;
+
+my $t1 = RT::Ticket->new( $RT::SystemUser );
+my $t1_id = $t1->Create( Queue => $queue, Subject => 'test 1' );
+ok $t1_id, "created ticket #$t1_id";
+is $t1->SLA, '2', 'default sla';
+
+my $t2 = RT::Ticket->new( $RT::SystemUser );
+my $t2_id = $t2->Create( Queue => $queue, Subject => 'test 2' );
+ok $t2_id, "created ticket #$t2_id";
+is $t2->SLA, '2', 'default sla';
+$t2->SetSLA('4');
+is $t2->SLA, '4', 'new sla';
+
+my $t3 = RT::Ticket->new($RT::SystemUser);
+my $t3_id = $t3->Create( Queue => $queue, Subject => 'test 3' );
+ok $t3_id, "created ticket #$t3_id";
+is $t3->SLA, '2', 'default sla';
+
+use_ok 'RT::Report::Tickets';
+
+{
+    my $report = RT::Report::Tickets->new( RT->SystemUser );
+    my %columns = $report->SetupGroupings(
+        Query    => 'Queue = '. $q->id,
+        GroupBy  => ["SLA"],
+        Function => ['COUNT'],
+    );
+    $report->SortEntries;
+
+    my @colors = RT->Config->Get("ChartColors");
+    my $expected = {
+        'thead' => [ {
+                'cells' => [
+                    { 'value' => 'SLA', 'type' => 'head' },
+                    { 'rowspan' => 1, 'value' => 'Ticket count', 'type' => 'head', 'color' => $colors[0] },
+                ],
+        } ],
+       'tfoot' => [ {
+            'cells' => [
+                { 'colspan' => 1, 'value' => 'Total', 'type' => 'label' },
+                { 'value' => 3, 'type' => 'value' },
+            ],
+            'even' => 1
+        } ],
+       'tbody' => [
+            {
+                'cells' => [
+                    { 'value' => '2', 'type' => 'label' },
+                    { 'query' => "(SLA = 2)", 'value' => '2', 'type' => 'value' },
+                ],
+                'even' => 1
+            },
+            {
+                'cells' => [
+                    { 'value' => '4', 'type' => 'label' },
+                    { 'query' => "(SLA = 4)", 'value' => '1', 'type' => 'value' },
+                ],
+                'even' => 0
+            },
+        ]
+    };
+
+    my %table = $report->FormatTable( %columns );
+    is_deeply( \%table, $expected, "basic table" );
+}
+
+done_testing;

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