[Rt-commit] rt branch, 4.4/add-gdpr-docs, repushed
Jim Brandt
jbrandt at bestpractical.com
Thu Jan 3 12:02:15 EST 2019
The branch 4.4/add-gdpr-docs was deleted and repushed:
was fccbc1dbb2a89192547c3c09c10888c9d92fe2c6
now 3b42bfb473a45999c8d280b758258681d1b0e95f
1: c312e42cd8 ! 1: 7f16cbbc68 Add GDPR docs
@@ -21,7 +21,7 @@
+=head1 Viewing User Data in RT
+
+One of the GDPR provisions asserts a "right of access" for users, meaning they can request
-+to see the personal data an organization has stored for them. Core user data in RT, like
++access to the personal data an organization has stored for them. Core user data in RT, like
+name and email address, are typically stored on a user record.
+There are different options to manage how different classes of RT users can view
+and even edit their user information.
@@ -70,10 +70,17 @@
+
+=head1 Downloading User Data
+
-+To allow RT administrators a way to give end users a copy of their data on
++To provide RT administrators a way to give end users a copy of their data on
+request, RT provides several different options to download user data to format-neutral
-+tsv files. These options are available to administrators on the user admin
++tsv files. Access to these downloads are available for admins and can also
++be offered through self service.
++
++For RT administrators, user data downloads are available on the user admin
+page at Admin > Users > Select > [find a user].
++
++To offer download to users via self service, enable the option
++L<RT_Config/SelfServiceDownloadUserData> and grant the ModifySelf right
++to unprivileged users.
+
+=head2 Download Core User Data
+
2: fccbc1dbb2 = 2: 3b42bfb473 Refine rt-munge-attachments docs clarifying GDPR cases
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