[Rt-commit] rt branch, 4.4/crontool-reload-ticket, created. rt-4.4.4-90-g4f7a9bf91b

[? sunnavy]

The branch, 4.4/crontool-reload-ticket has been created
        at  4f7a9bf91b481263a6b1337b480e4607c09cdd04 (commit)

- Log -----------------------------------------------------------------
commit 4f7a9bf91b481263a6b1337b480e4607c09cdd04
Author: sunnavy <sunnavy at bestpractical.com>
Date:   Sat Mar 21 03:20:50 2020 +0800

    Add reload-ticket option to refresh metadata before processing

diff --git a/bin/rt-crontool.in b/bin/rt-crontool.in
index 579a1d3736..6916bd87af 100644
--- a/bin/rt-crontool.in
+++ b/bin/rt-crontool.in
@@ -74,7 +74,7 @@ use Getopt::Long;
 use RT::Interface::CLI qw(GetCurrentUser loc);
 
 my ( $search, $condition, $actions, $search_arg, $condition_arg, $actions_arg,
-     $template, $template_id, $transaction, $transaction_type, $help, $log, $verbose );
+     $template, $template_id, $transaction, $transaction_type, $reload_ticket, $help, $log, $verbose );
 GetOptions(
     "search=s"           => \$search,
     "search-arg=s"       => \$search_arg,
@@ -86,6 +86,7 @@ GetOptions(
     "template-id=s"      => \$template_id,
     "transaction=s"      => \$transaction,
     "transaction-type=s" => \$transaction_type,
+    "reload-ticket"      => \$reload_ticket,
     "log=s"              => \$log,
     "verbose|v"          => \$verbose,
     "help"               => \$help,
@@ -154,6 +155,7 @@ $search->Prepare();
 
 #for each ticket we've found
 while ( my $ticket = $tickets->Next() ) {
+    $ticket->Load($ticket->Id) if $reload_ticket;
     print $ticket->Id() . ":\n" if ($verbose);
 
     my $template_obj = get_template( $ticket );
@@ -453,6 +455,11 @@ Specify if you want to use either 'first', 'last' or 'all' transactions
 
 Specify the comma separated list of transactions' types you want to use
 
+=item reload-ticket
+
+Reload ticket before processing in tickets iteration. This is to refresh
+ticket metadata, which is useful especially for long-running jobs.
+
 =item log
 
 Adjust LogToSTDERR config option

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