[Rt-commit] rt branch 5.0/update-docs-selfserviceshowarticlesearch created. rt-5.0.2-277-gc329d69ad1
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- Log -----------------------------------------------------------------
commit c329d69ad18ac345c77b868f54ef2a4591fbd619
Author: Brian Conry <bconry at bestpractical.com>
Date: Wed Jun 22 08:21:24 2022 -0500
Update docs for articles and self-service
Change 67e5fbc3228 added the SelfServiceShowArticleSearch configuration
option and changed RT's behavior so that this controlled when the Search
box for Articles was shown in the self-service interface, but it didn't
update docs/articles_introduction.pod#SelfService-Interface with the new
behavior.
diff --git a/docs/customizing/articles_introduction.pod b/docs/customizing/articles_introduction.pod
index 297ad2c8d6..32a2ceaffc 100644
--- a/docs/customizing/articles_introduction.pod
+++ b/docs/customizing/articles_introduction.pod
@@ -173,10 +173,10 @@ apply classes to the queues they should be used for.
=head2 SelfService Interface
-If you grant the Unprivileged user group the right ShowArticle, they
-will get a Search box at the top of their interface. This allows users
-to look through your Articles for answers to questions before creating
-a Ticket.
+If you want unprivileged users to be able to search for articles using the
+self-service interface then, in addition to granting them rights on the
+articles and classes, you must also set L<RT_Config/SelfServiceShowArticleSearch>
+to enable a Search box at the top of the interface.
=head1 Configuration Options
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