[rt-devel] Question... maybe a bug...

[Jesse]

It's important to note that RT is smart and doesn't send mail
if the requestor is also a queue member.



On Tue, Aug 29, 2000 at 05:47:08PM -0700, Thomas Klump wrote:
> I am running mysql 3.22 on a slackware 7.1 install with all of the
> appropriate modules installed. Everything works great except for one thing.
> From the web-admin interface I modify the queue so that under "Requestors",
> only "Send an autoreply on request creation" is checked. With only that
> checked under "Requestors", the requestors do not receive an e-mail when I
> reply from the WebRT interface. They do get the autoreply, but nothing else.
> If I check "Send email notifications of each transaction except comment",
> the requestor gets everything except comments. It just seems that the line
> just below Requestors that states "requestors will always be sent copies of
> all correspondence." doesn't seem to be holding true in the case. Any help
> would be great. Thanks for a wonderful program that I am very happy with so
> far.
> 
> Thomas Klump
> Network Administrator
> LeadingWay Corporation
> 
> One Technology Drive
> Suite B-123
> Irvine, Ca 91618
> 949-453-1112, Ext. 170
> tklump at leadingway.com
> 
> Visit our website at www.leadingway.com
>        elearning ...imagine the possibilities
> 
> 
> 
> _______________________________________________
> Rt-devel mailing list
> Rt-devel at lists.fsck.com
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> 

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