[rt-devel] Quirk with IE 5.00.2614.3500

Jesse jesse at pallas.eruditorum.org
Wed Mar 1 19:56:48 EST 2000

Have you tried turning on the IE4 hack in the config.pm file?

On Wed, Mar 01, 2000 at 05:57:40PM -0600, Grant Woodall wrote:
> I have just begun using a new Micron Millennia PC (Win 98, 2nd ed.)here at
> work.  I can login and use RT fine.  However, if I let it sit for a couple
> of minutes and then try to Update Queue Filters, or if I click on Display
> Queue it pops me back out to the Login screen.  It doesn't matter if I leave
> the window up, minimized or in an actual message or on the main list screen.
> I thought this was just a glitch in my new machine since 6 other techs
> received the same Microns and none can reproduce the problem on their
> workstations.  In addition, I never had this problem with my last Micron
> machine that ran under Win 98, 1st ed.
> Here is why I am sending this as a possible bug...
> My father just bought a new Dell computer that is also running Win 98, 2nd
> ed.  I set it up for him and logged into RT to work from home.  I logged in
> successfully but when I clicked on a Service Ticket # it popped me back out
> to the login screen again.  I tried a couple more times and even rebooted
> and tried again.  Same results every time.  This is when I started thinking
> either the problem was a Windows default setting that was wrong or maybe a
> certain scripting conflict within the Windows setup.
> Is there a cookie setting or scripting preset that I should look for in my
> system that could be set incorrectly that would cause this problem?  Other
> than this strange quirk I am thoroughly pleased with the RT program.
> Thanks for your time!
> Regards,
> Grant
> ____________________________
> Grant Woodall
> Technical Support
> http://www.hiwaay.net
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jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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