[rt-devel] sending blank mail to customer

[Brids, William]

Gwyn Tracey (CSR owner of ticket) was out and me and another CSR tried to
respond to client and ended up sending "blank emails".
They were  registered in RT

Thanks for your help.
Bill Brids
INTO Networks
PlayNow.com Technical Support
wbrids at intonet.com
(617) 583-4709
Toll Free: 1-877-533-INTO (4686)
Support Hours:
Monday through Friday, 10:00 A.M. to 12:00 A.M. EST 
Saturday and Sunday, 10:00 A.M. to 9:00 P.M. EST