[rt-devel] Mysterious Mason problems while mdifying queues

[Christian Steger]

hi there!

i had the really really same problem and played many many hours with the
problem on the serverside...

i found out, that following webserverconstellation works stable:

apache-1-3-19 with mod_perl_1.25

if you bind php4 or some other modules in it -> it gaves me the same
output as you had...

so verify that you use apache with only mod_perl_1.25 and no! other
modules.

greetings

chris

On Sun, 8 Apr 2001, Jesse wrote:

*Sounds like somehow, apache isn't seeing youyr new Interface/Web.pm.
*I'm on a slow link from tokyo right now, so I'm not going to go into more detail, but hopefully that's a start ;)
*
*        -j
*
*
*On Sat, Apr 07, 2001 at 03:44:22PM -0500, arclight at jump.net wrote:
*> Hi, 
*> 
*> I just upgrade a test installation of RT2 from 1.3.47 to 1.3.70.  
*> Upgrading went smoothly, my existing data is still there, and I  
*> applied the DB change listed in http://lists.fsck.com/pipermail/rt- 
*> devel/2001-April/001065.html with no problem. 
*> 
*> Problems occur whenever I hit /Admin/Queues/Modify - Mason  coughs up a 
*> lung (see below). 
*> 
*> I originally thought that HTML::Mason v1.015 was causing  problems so I 
*> reverted back to 1.0 and restarted Apache. No dice;  any attempt to 
*> administer queues (view or change settings, or add  queues) throws this 
*> error. 
*> 
*> I'm not averse to blowing away the current setup - this is a test  
*> installation after all. I don't know enough about Mason to know  where 
*> to start poking at this beast to make it go. 
*> 
*> Thoughts? 
*> 
*> -- Bob 
*> 
*> System error 
*> 
*> while serving rt2.austin.excite.com /Admin/Queues/Modify.html 
*> error while executing /Admin/Queues/Modify.html: 
*> Undefined subroutine &HTML::Mason::Commands::UpdateRecordObject called 
*> at /u/rt/rt2/WebRT/data/obj/Admin/Queues/Modify.html line 54, <GEN7> 
*> chunk 45. 
*>         HTML::Mason::Request::__ANON__('Undefined subroutine 
*> &HTML::Mason::Commands::UpdateRecordObject ...') called at 
*> /u/rt/rt2/WebRT/data/obj/Admin/Queues/Modify.html line 54 
*>         
*> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xe0db4c)', 
*> 'CommentAddress', 'boring-comment at rt2.austin.excite.com', 'Name', 
*> 'boring', 'DefaultDueIn', 14, 'Enabled', ...) called at 
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 657 
*>         
*> HTML::Mason::Request::comp1('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 
*> 'HTML::Mason::Component::FileBased=HASH(0xe0db4c)', 'CommentAddress', 
*> 'boring-comment at rt2.austin.excite.com', 'Name', 'boring', 
*> 'DefaultDueIn', 14, ...) called at  
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 576 
*>         
*> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 
*> 'HTML::Mason::Component::FileBased=HASH(0xe0db4c)', 'CommentAddress', 
*> 'boring-comment at rt2.austin.excite.com', 'Name', 'boring', 
*> 'DefaultDueIn', 14, ...) called at  
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 310 
*>         
*> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xd80948)', 
*> 'CommentAddress', 'boring-comment at rt2.austin.excite.com', 'Name', 
*> 'boring', 'DefaultDueIn', 14, 'Enabled', ...) called at 
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 657 
*>         
*> HTML::Mason::Request::comp1('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 
*> 'HASH(0xdd4094)', 'HTML::Mason::Component::FileBased=HASH(0xd80948)', 
*> 'CommentAddress', 'boring-comment at rt2.austin.excite.com', 'Name', 
*> 'boring', 'DefaultDueIn', ...) called at  
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 582 
*>         
*> HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 
*> 'HASH(0xdd4094)', 'HTML::Mason::Component::FileBased=HASH(0xd80948)', 
*> 'CommentAddress', 'boring-comment at rt2.austin.excite.com', 'Name', 
*> 'boring', 'DefaultDueIn', ...) called at  
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 152 
*>         eval {...} called at 
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/Request.pm line 152 
*>         
*> HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', 
*> '/Admin/Queues/Modify.html', 'CommentAddress', 
*> 'boring-comment at rt2.austin.excite.com', 'Name', 'boring', 
*> 'DefaultDueIn', 14, ...) called at 
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/ApacheHandler.pm  line 
*> 651 
*>         
*> HTML::Mason::ApacheHandler::handle_request_1('HTML::Mason::ApacheHandler=HASH(0x8d7d28)', 
*> 'Apache=SCALAR(0x4d5f14)', 
*> 'HTML::Mason::Request::ApacheHandler=HASH(0xdd4070)', undef) called at 
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/ApacheHandler.pm line 
*> 322 
*>         eval {...} called at 
*> /usr/local/lib/perl5/site_perl/5.005/HTML/Mason/ApacheHandler.pm line 
*> 322 
*>         
*> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8d7d28)', 
*> 'Apache=SCALAR(0x4d5f14)') called at /u/rt/rt2/bin/webmux.pl line 144 
*>         RT::Mason::handler('Apache=SCALAR(0x4d5f14)') called at 
*> /dev/null line 0 
*>         eval {...} called at /dev/null line 0 
*> 
*> backtrace: /Admin/Queues/Modify.html <= /autohandler 
*> 
*> 
*> _______________________________________________
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*> http://lists.fsck.com/mailman/listinfo/rt-devel
*> 
*> 
*> 
*
*-- 
*jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
*70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
*
*Gur SOV jnagf gb znxr guvf fvt vyyrtny.
*
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