[rt-devel] Adding extra terminal message status

Rehan van der Merwe Rehan at nha.co.za
Mon Aug 6 09:08:42 EDT 2001

Hi Jesse,

What is involved in adding an additional message status to the existing

I want to add an extra status, lets call it 'closed', which is terminal and
NOT reversable.  Is there something like that in the pipline, or would I
have to add this myself?

The main coding seems like it would be in Ticket.pm, to add the 'close'
methods and extra conditionals to test if closed, before opening a ticket
for modification.

Rehan van der Merwe

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