[rt-devel] anonymous techs..

[Alex Krohn]

Hi,

Any chance of adding the patch below in so that we can give techs
meaningful usernames, but still hide their names from communication with
users? 

Basically, it uses NickName first, then Name (and we just set NickName
to 'tech'). It might be a better idea to have the quote a template
instead so you can format it however you like.

[root at alex RT]# diff /usr/local/src/rt-2-0-9/lib/RT/Attachment.pm Attachment.pm 
297c297
<       $body = '[' . $self->TransactionObj->CreatorObj->Name() . ' - ' . $self->TransactionObj->CreatedAsString()
---
>       $body = '[' . ($self->TransactionObj->CreatorObj->NickName() || $self->TransactionObj->CreatorObj->Name) . ' - ' . $self->TransactionObj->CreatedAsString()

Cheers,

Alex

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