[rt-devel] You should really get the HTML out the code....

[Keith Kwiatek]

Thank you for your product.

A+ for Effort, but You should really get the HTML out the code.... put the HTML in templates like you did with the mail templates.

Also, you should really keep track of which "admin user" is displaying  which "request", and notify any other admin users that "such and such admin' is currently accessing the request record. (timestamp upon select, release timestamp when admin moves on to another transaction.)

Keith



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