[rt-devel] SelfService: Displaying of tickets...

Jesse jesse at fsck.com
Wed Jun 6 17:29:43 EDT 2001

On Wed, Jun 06, 2001 at 04:46:51PM +0200, Jens von Bülow wrote:
> Jesse,
> If I allow an "unprivileged user" access to the SelfService area, that user
> isn't able to view his own tickets - even if I grant "ShowTicket" to the
> "Requestor" group under Configuration->Queues->Group Rights.

Is this on a clean install or an upgrade? That's a bug that was fixed in the
past few weeks and could be manifesting as the result of improperly cached pages.
I can't replicate this here.
> If however, I grant "ShowTicket" to the "Everyone" group he is able to view
> his own tickets *and* everyone else's. Not exactly what I had in mind. But
> then again, I am confused about all the different Groups/Rights... (Where
> can I read up about them)

Until one of the 3-4 people who've been promising more docs have time to get
things written, this conversation is probably your best bet:


> I look forward to your response.
> Regards
> Jens
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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