[rt-devel] RT2 bugs and comments

ivan ivan-rt-devel at 420.am
Mon Mar 19 17:01:01 EST 2001


> > * Typo: (might be in more places)
> >   Admin/Global/Scrips.html
> >   Add a scrip which will apply to all queues:
> >              ^t
> 
> no. they're called scrips. Scrips are sort of a cross between scripts and
> subscriptions

It's probably too late to change this, but the terminology is misleading.
All of my users parse them as "scripts".

> > * Error in outgoing mail:
> >   If no To: header would be filled in an "Undisclosed recipients" is
> >   used. Our sendmail says this is an unknown user.
> >   See patch.outgoingmail
> 
> I'll take a look.  I'm pretty sure what we're doing is RFC compliant.

It may be "RFC compliant" but sendmail's "-t" switch doesn't know that. 
What happens is that when you ask sendmail to parse the message To: line
for recipient addresses, it copies "Undisclosed recipients" to the
envelope To:. 

You could remove setting the To: header to "Undisclosed recipients", but
the real problem is the hardcoded sendmail command line.  You should use
Mail::Internet and Mail::Mailer. 

> what sendmail are you using?
> 
> 
> > * In the main screen (home) the "Tickets I requested"
> >   window is always empty somehow...
> 
> even if you request some tickets?

ivan at rootwood:~/RT/work/rt/webrt/Elements$ cvs diff -u -r1.5 -r1.6
MyRequests
Index: MyRequests
===================================================================
RCS file: /proj/maps/cvsroot/rt/webrt/Elements/MyRequests,v
retrieving revision 1.5
retrieving revision 1.6
diff -u -r1.5 -r1.6
--- MyRequests  2001/03/07 10:53:05     1.5
+++ MyRequests  2001/03/09 23:16:45     1.6
@@ -51,7 +51,7 @@
 
 my $MyTickets;
 $MyTickets = new RT::Tickets ($session{'CurrentUser'});
-$MyTickets->LimitRequestor(VALUE => $session{'CurrentUser'}->Id);
+$MyTickets->LimitRequestor(VALUE =>
$session{'CurrentUser'}->EmailAddress);
 $MyTickets->LimitStatus(VALUE => "open");
 $MyTickets->LimitStatus(VALUE => "new");
 </%INIT>

-- 
meow
_ivan




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