[rt-devel] sendmail error with delivery

[brians at plaza.ds.adp.com]

Eric,

There is a new section in config.pm as of version 1.3.70

# RT can optionally set a "Friendly" 'To:' header when sending messages
to 
# Ccs or AdminCcs (rather than having a blank 'To:' header.
# This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
# If you are using sendmail, rather than postfix, qmail, exim or some
other MTA,
# you _must_ disable this option.

$UseFriendlyToLine = 0;

I think this will fix your problem.

Brian Stevenson

Eric Mandel wrote:
> 
> I am noticing some weird errors during the last 3 days pop up in the root
> mailbox on my Linux box. Did rt recently change the To: address it uses.
> Here's what shows up:
> 
> The original message was received at Wed, 16 May 2001 14:18:44 -0400
> from apache at localhost
> 
>    ----- The following addresses had permanent fatal errors -----
> 'Owner of WorldNow Ticket #197':;
> 
>    ----- Transcript of session follows -----
> 501 5.1.3 'Owner of WorldNow Ticket #197':;... List:; syntax illegal for
> recipient
> addresses
> 
>  Here are the orders:
> 
> Return-Path: <apache>
> Received: (from apache at localhost)
>         by nyticket01.corp.worldnow.com (8.11.2/8.11.2) id f4IG8YC10192;
>         Fri, 18 May 2001 12:08:34 -0400
> Date: Fri, 18 May 2001 12:08:34 -0400
> Message-Id: <rt-230-665.0.160008429066352 at WorldNow>
> From: Eric Mandel via RT <production at worldnow.com>
> RT-Ticket: WorldNow #230
> X-Mailer: Perl5 Mail::Internet v1.33
> Reply-To: production at worldnow.com
> RT-Originator: emandel at worldnow.com
> Content-Disposition: inline
> Content-Type: text/plain
> Subject: [WorldNow #230] Re: Test 1020
> In-Reply-To: <rt-230 at WorldNow>
> Managed-BY: Request Tracker 1.3.77 (http://www.fsck.com/projects/rt)
> Precedence: bulk
> MIME-Version: 1.0
> Content-Transfer-Encoding: binary
> To: "'Owner of WorldNow Ticket #230'":;
> Sender: Apache <Apache at worldnow.com>
> 
> Does this make any sense? Thanks.
> 
> Eric Mandel
> WorldNow
> (646) 435-5395 Direct
> (646) 772-6161 Cell
> 
> Enabling media companies to build powerful new businesses on the Internet.
> 
>         This message may contain confidential and/or privileged information.
> If you are not the addressee or authorized to receive this for the
> addressee, you must not use, copy, disclose or take any action based on this
> message or any information herein. If you have received this message in
> error, please advise the sender immediately by reply e-mail and delete this
> message. Thank you for your cooperation.
> 
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-- 
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Brian Stevenson - brians at plaza.ds.adp.com
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