[rt-devel] Non-priv search capability?

[Robert Shaw]

One additional note on this, the non-priv user can actually display the
other tickets if they know the ticket number. They can type it into the
"Goto ticket" and it will display other tickets.

I don't know if that's supposed to happen or not, but it does make me think
that the non-priv user could be allowed to search/display the other tickets
without trouble, unless this is a bug. :)

-Robert

On Fri, May 25, 2001 at 01:19:28PM -0700, Robert Shaw wrote:
> Hi,
> 
> Is it possible to give a non-privileged user the ability to search the
> allowed queues? Currently, the non-priv user has only three links, Open
> requests, Closed requests, and New request. It would be nice if they could
> also view (if the ACL was allowed) the other requests in the system, and
> also to be able to search them.
> 
> Another possibility, which would also be nice is to be able to disable
> the "Configuration" link for a privileged user altogether so it doesn't
> appear.  This would also be good.
> 
> The reason I ask is that I'd like our users to have a very simple interface
> to the system without the extra configuration links that could possibly
> confuse them. I like the simple non-priv interface, but we'd like our users
> to be able to see other tickets in the system and search so they can see if
> something is already there. I would prefer the ability to just hide the
> "Configuration" link for certain users, or at the least be able to hide
> the sub-links under it  that they don't have access to use.
> 
> Any ideas? Comments???