[rt-devel] Deleting records (Tickets)

[Frank J. Reda]

My bad - I found the answer in the rt-user archives.

Sorry for the traffic - but if anyone has additional advice, I'd love to
hear it.

FRank

----- Original Message -----
From: "Frank J. Reda" <reda at jetty.rutgers.edu>
To: <rt-devel at lists.fsck.com>
Sent: Saturday, September 01, 2001 9:49 AM
Subject: [rt-devel] Deleting records (Tickets)


> I have a number of tickets that were inadvertently added by new users.
> These ficitious tickets are throwing off my statistics for various queues.
>
> What is the best way to delete these tickets?  Should I do it through
MySQL
> or is there some other prescribed way?
>
> TIA,
> FRank
>
>
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