[rt-devel] [contrib] OpenTicket ScripAction

Phil Homewood pdh at snapgear.com
Fri Apr 26 08:14:05 EDT 2002


This very simple ScripAction will change a "new" ticket's status
to "open".

Suggested usage: one of

OnOwnerChange OpenTicket with template Blank
OnTicketPickup OpenTicket with template Blank

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This ScripAction will change a "new" ticket's status to "open".

Suggested usage: one of

OnOwnerChange OpenTicket with template Blank
OnTicketPickup OpenTicket with template Blank

-- Phil Homewood <pdh at snapgear.com> 20020425


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