[rt-devel] RT CLI enhancement?

[Derek Fage (lists account)]

Hi there developers,

We'd like to be able to create a ticket using the cli, but specify a parent ticket. (would also be useful for the cli to return the ticket numer as a variable after adding a ticket for use in a script). We're currently running 2.0.12

Is this possible in the current CLI?
Could the current CLI be modified to support this (possibly willing to pay)
Is it possible in a different version (2.1.x?) that I could use?

This is going back to something that there were some discussions about ages ago about getting soem funding for a project management interface (although I think this kind of died).

I don't want the full functionality of a PM interface, but I do want to be able to create a perante ticket with a bunch of child tickets from a web form. As I don't understand how the MASON stuff works in RT I though it would be easier for me to create a master ticket and then use a PERL script to create the subtickets referring to the master ticket using the CLI interface - unfortunately I bumped into the problem where I can't set the parent ticket using the CLI.

Regards,

Derek...



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