[rt-devel] quandry: secure parts of a ticket... should this bedone with related tickets? (fwd)

[Bruce Campbell]

---------- Forwarded message ----------
Date: Wed, 18 Dec 2002 17:41:36 -0800
From: Colleen <colleen at darksideproductions.net>
To: Bruce Campbell <bruce_campbell at ripe.net>
Subject: RE: [rt-devel] quandry:  secure parts of a ticket... should this
    bedone with related tickets?



> -----Original Message-----
> From: Bruce Campbell [mailto:bruce_campbell at ripe.net]
> Sent: Wednesday, December 18, 2002 12:37 AM
> To: rt-devel at lists.fsck.com
> Subject: Re: [rt-devel] quandry: secure parts of a ticket... should
this
> bedone with related tickets?
>
> On Wed, 18 Dec 2002, Phil Homewood wrote:
>
> > Colleen wrote:
> > > I have never used rtadmin and just now when I attempted to, I
received
> > > the following error:
> > >
> > > [root at bizarro bin]# ./rtadmin
> > > Can't locate RT/Interface/CLI.pm in @INC (@INC contains:
> > > /usr/local/rt/etc /usr/local/rt/lib
/usr/lib/perl5/5.6.1/i386-linux
> >
> > <snippitysnip>
> >
> > Is rtadmin setgid rt?
> > Is /usr/local/rt/lib/RT/Interface/CLI.pm present?
> > Does your suidperl work?
>
> And a more subtle gotcha; is /usr/local/rt on a NFS-mounted partition
with
> root-squash enabled, and is the directory set so that only the RT
> user/group can access it?
>
> For that matter, is /usr/local/rt/{etc,lib} the RT directories ?

this is the problem, I think
I moved rt to /web/sites/rt-dev/rt

I tried adding to the rtadmin file  the line:

push(@INC,"/web/sites/rt-dev/rt/lib/RT/Interface/");

right above
use RT::Interface::CLI  qw(CleanEnv LoadConfig DBConnect
                           GetCurrentUser GetMessageContent);


But this isn't working, either.


Thanks for any and all help with this!

Colleen