[rt-devel] Move Action::Notify::SetRecipients to Action::SendEmail?

Jim Meyer purp at wildbrain.com
Wed Feb 20 21:40:33 EST 2002

On Wed, 2002-02-20 at 18:06, Jesse Vincent wrote:
> On Wed, Feb 20, 2002 at 07:56:02AM -0800, Jim Meyer wrote:
> > AutoreplyToRequestorsAndCcs.
> Reasonable. For now, I'd probably recommend 
> "OnCreate AutoReplyToRequestors with template Autoreply"
> "OnCreate NotifyRequestorsAndCcs with template Autoreply" (which won't notify the requestor, as they're sending the message)

I thought of this earlier and discarded it as I suspected that multiple
requestor tickets would cause the non-creator requestor(s) to receive
duplicates. And as trivial as deleting an email is, I get crankygrams
from people over duplicate emails.

Is my suspicion unfounded?

> > [Pardon me while I gush: it's outrageously hip that RT is so well
> > designed -- that it's architecture is so easy to grasp -- that I could
> > make a sensible reply that concise. I love good engineering. =]
> Wow. Thanks so very much! 

Thanks very much for RT. I'm still picking up the pieces of wreq. Ugh.

> > And again, I'd offer to do the work on this.
> Sounds reasonable, though I'd like the work to go into RT 2.1, rather than 2.0.

I think I hear CVS in there somewhere. Any pointers to a quick primer on
getting the various versions of RT out of CVS? Also, any quick pointer
as to how to view the RT queue for RT itself?


Jim Meyer, Geek At Large                              purp at wildbrain.com

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