[rt-devel] Template names not being listed in "Script" menu

Jesse Vincent jesse at bestpractical.com
Thu Jan 24 09:55:59 EST 2002


That user probably doesn't have "showtemplate" for the global scope.


On Wed, Jan 23, 2002 at 10:57:23PM +0000, Luis Cruz wrote:
> Hi.
> 
> I gave *full* permissions to an RT 2.0.7 user so that we could be the 
> administrator of a single queue. Everything worked fine except that in the 
> "Scripts" menu he was unable to see any names in the "Template" list. He 
> only saw the following:
> 
> -
> Global Template:
> Global Template:
> Global Template:
> Global Template:
> Global Template:
> Global Template:
> Global Template:
> 
> Additionaly, I (using root permissions) have defined a script for this 
> queue, but instead of
> 
> "OnTransactiom NotifyAllWatchers with template Transaction"
> 
> he only sees
> 
> "OnTransactiom NotifyAllWatchers with template"
> 
> Can you help me please?
> 
> Thank you very much.
> Best regards.
> 
>    Luis Cruz
> 
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