[rt-devel] Get last status change for a ticket
Timo Hummel
timo.hummel at isg.de
Mon Jun 3 18:07:01 EDT 2002
> I'm trying to write a(nother) nag script, and I'd like to check the last time
> the status was changed. So far I have:
>
> my $transactions = $Ticket->Transactions();
> transactions->Limit(FIELD => 'Type', VALUE => 'Status');
> transactions->Limit(FIELD => 'NewValue', VALUE => 'open');
>
> What more do I need to make sure I only get one result?
Make sure that you also do a $transactions->SortBy (with the time).
Then, issue a $transaction = $transactions->First to get the first record.
Regards,
Timo
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