[rt-devel] FW: [rt-users] group rights regarding resolving tickets

Colleen colleen at darksideproductions.net
Mon May 20 14:36:24 EDT 2002

> -----Original Message-----
> From: Robin Lee Powell [mailto:rlpowell at digitalkingdom.org]
> Sent: Friday, May 03, 2002 8:57 AM
> On Thu, May 02, 2002 at 06:57:54PM -0700, Colleen wrote:
> > Hi,
> >
> >
> > I was wondering if it were possible to keep a "group" from resolving
> > tickets?
> >
> > I have a group of people, "foo", who do some work and another group,
> > "bar" that checks to see if it is done.   Is there a "group right"
> > "user right" regarding resolving tickets included in RT?
> As far as I can see, just "Modify Ticket".

Modify Ticket == Own a ticket / Comment on a ticket
But if a user can "Own a ticket" and "comment on a ticket", they are
probably still able to resolve it, right?
Is there absolutely no way to keep someone from resolving?


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