[rt-devel] RT Phone interface ..

[Steve Radich]

We also just set up an Asterisk system here and plan to implement a lot of
stuff with it.  

Are you talking about proposing something simple like type in an incident
problem and get a status?  That would be easy in a module in Asterisk.

If you want something complex like open problems, report problems, etc. that
woudld be a lot harder obviously.

Steve Radich - Colocation / Virtual Dedicated / Dedicated Servers
BitShop, Inc. - http://www.bitshop.com - $149/month colo special

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, May 23, 2002 4:40 PM
To: Michael
Cc: rt-devel at lists.fsck.com
Subject: Re: [rt-devel] RT Phone interface ..

I've never seen it actually proposed, but it would be very, very cool.


On Fri, May 17, 2002 at 03:12:00PM -0400, Michael wrote:
> 
> Greetings..
> 
> 
> As i'm working on setting up an Asterisk PBX[1] for our office,
> I got to considering the possibility of setting up a touch-tone
> driven interface to RT with Asterisk , some pre-recorded mp3s
> and a smidge of IBM's Viavoice TTS engine. 
> 
> Jesse, has this ever been proposed?
> Cuz, i'm thinking about implementing it.
> 
> 
> best,
> 
> 
> _Michael.
> 
> 
> [1] http://www.asteriskpbx.com, http://www.gnophone.com
>    
> 
> 
> ps:  I'm working on a release-quality version of my RT/SOAP interfaces,
>      if noone has beaten me to such a beast.
> 
> 
> pps: What is the status of CVS->Aegis integration?  
>      Can we use CVS for (read-only) access to the RT 2.1+ tree(s)?
>      I'm sorta lost as to what is going on there :)
> 
> 
>  
> 
> --
> Michael Jastremski  				openphoto.net
> Senior Network Admin				aim:xunixx
> GovernmentLiquidation.com			Washington DC
> 
> 
> 
> 
> _______________________________________________
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> 

-- 
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