[rt-devel] Feature Request + Solution: a description field

[Warnke Andreas]

Hi folks,

The DB- and the Code- Design of RT2 is really great - but the look and
feel of the web-frontend might need the following improvement:

One major thing I was missing is a description-field for every ticket.
In contrast to the textarea when creating the ticket, this should be
changeable and displayed outside the history (as shown in the
email-attachement).

The source-code is attached.

Features:
no change in the DB structure
only a few changes in the RT2 (2.0.15) codes

ToDo:
CLI and Email-Interface are not updated.

Have fun,
Andreas

--
Andreas Warnke
3SOFT GmbH, Frauenweiherst. 14, 91058 Erlangen
Tel.: +49-9131-7701-274 mailto:Andreas.Warnke at 3SOFT.de
Fax: +49-9131-7701-333 http://www.3SOFT.de
-------------- next part --------------
A non-text attachment was scrubbed...
Name: rt-2-0-15-extension.png
Type: image/png
Size: 31875 bytes
Desc: rt-2-0-15-extension.png
Url : http://pallas.eruditorum.org/pipermail/rt-devel/attachments/20021118/05b2d87d/rt-2-0-15-extension.png